Care Mgt Associate
3.
2 Atlanta, GA Atlanta, GA Full-time Full-time $18.
50 - $34.
60 an hour $18.
50 - $34.
60 an hour 4 days ago 4 days ago 4 days ago Position Summary This Care Management Associate (CMA) position is a 100% remote, work from home position and the candidate can live in any state.
Normal Working Hours:
Monday through Friday only with no weekend or holiday shifts.
The Care Management Associate works 4 shifts per week from 8:
00am-4:
30pm in their time zone of residence.
The Care Management Associate works 1 late shift per week which is from 12:
30pm-9:
00pm EST (11:
30-8:
00pm CST, 10:
30-7:
00pm MST or 9:
30-6:
00pm PST).
The Care Management Associate also works a rotating Friday late shift which occurs approximately once every 3-4 months.
That rotating Friday late shift is the same scheduled hours as their normal late shift which is 12:
30pm-9:
00pm EST (11:
30-8:
00pm CST, 10:
30-7:
00pm MST or 9:
30-6:
00pm PST).
The shift times may vary per the needs of the business.
There is no travel required with the position.
The Care Management Associate on the Lifestyle Conditioning Coaching (LCC) team plays an essential role in assisting the Coach in the development of effective and efficient care coordination and self-care for our members.
The primary duties of the Care Management Associate include (not an all-encompassing list):
Responsible for making outreach calls to members who are eligible for our programs.
Manages the inbound call activity in a queue Provides an initial review of tasks and other administrative type activities that support the unit Navigates the computer systems while communicating on the phone with members The Care Management Associate position is ideally suited for people with strong customer service skills, the ability to work in a remote team, provide excellent customer service to members while navigating the computer at the same time, and possess the ability to manage multiple priorities with effective time management.
Required Qualifications 1
years of experience with computers including knowledge of Microsoft Word, Outlook, and Excel Requires long periods of sitting and telephone and computer work.
Preferred Qualifications 2
years of work experience in telephonic customer service Knowledge of Managed Care concepts Experience with data entry and documentation within member records Background in a health care setting with familiarity with basic medical terminology Call center experience Proficiency in typing for keying in information and navigating in multiple systems Strong telephonic communication skills Strong organizational skills with an ability to prioritize tasks to meet time-sensitive deadlines Effective verbal and written communications skills with both customers and teammates Education High School diploma or equivalent years of experience.
Pay Range The typical pay range for this role is:
$18.
50 - $34.
60 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.
The Company offers a full range of medical, dental, and vision benefits.
Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.
The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.
CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.
As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.
Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.
CVSHealth.
com/benefits CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment.
Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities.
As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions.
CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through email protected If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS).
We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Atlanta, GA Atlanta, GA Full-time Full-time $18.
50 - $34.
60 an hour $18.
50 - $34.
60 an hour 4 days ago 4 days ago 4 days ago Position Summary This Care Management Associate (CMA) position is a 100% remote, work from home position and the candidate can live in any state.
Normal Working Hours:
Monday through Friday only with no weekend or holiday shifts.
The Care Management Associate works 4 shifts per week from 8:
00am-4:
30pm in their time zone of residence.
The Care Management Associate works 1 late shift per week which is from 12:
30pm-9:
00pm EST (11:
30-8:
00pm CST, 10:
30-7:
00pm MST or 9:
30-6:
00pm PST).
The Care Management Associate also works a rotating Friday late shift which occurs approximately once every 3-4 months.
That rotating Friday late shift is the same scheduled hours as their normal late shift which is 12:
30pm-9:
00pm EST (11:
30-8:
00pm CST, 10:
30-7:
00pm MST or 9:
30-6:
00pm PST).
The shift times may vary per the needs of the business.
There is no travel required with the position.
The Care Management Associate on the Lifestyle Conditioning Coaching (LCC) team plays an essential role in assisting the Coach in the development of effective and efficient care coordination and self-care for our members.
The primary duties of the Care Management Associate include (not an all-encompassing list):
Responsible for making outreach calls to members who are eligible for our programs.
Manages the inbound call activity in a queue Provides an initial review of tasks and other administrative type activities that support the unit Navigates the computer systems while communicating on the phone with members The Care Management Associate position is ideally suited for people with strong customer service skills, the ability to work in a remote team, provide excellent customer service to members while navigating the computer at the same time, and possess the ability to manage multiple priorities with effective time management.
Required Qualifications 1
years of experience with computers including knowledge of Microsoft Word, Outlook, and Excel Requires long periods of sitting and telephone and computer work.
Preferred Qualifications 2
years of work experience in telephonic customer service Knowledge of Managed Care concepts Experience with data entry and documentation within member records Background in a health care setting with familiarity with basic medical terminology Call center experience Proficiency in typing for keying in information and navigating in multiple systems Strong telephonic communication skills Strong organizational skills with an ability to prioritize tasks to meet time-sensitive deadlines Effective verbal and written communications skills with both customers and teammates Education High School diploma or equivalent years of experience.
Pay Range The typical pay range for this role is:
$18.
50 - $34.
60 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.
The Company offers a full range of medical, dental, and vision benefits.
Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.
The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.
CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.
As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.
Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.
CVSHealth.
com/benefits CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment.
Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities.
As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions.
CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through email protected If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS).
We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
