Management and Program Analyst (Senior Operations Advisor)
DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED DIVISION?A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Small Business Self Employed Operations SupportThe following are the duties of this position at the full working level.
Serves as the authority and senior spokesperson to all managerial levels on complex and novel issues requiring knowledge of new or proposed legislation and comprehensive knowledge of tax administration processes in order to disseminate internal and external impact on the Business Unit and its stakeholders.
Plans, performs, and/or coordinates the most significant types of managerial assignments encompassing the entire program and functional areas of the Director, often requiring the integration of cross-functional areas of other business units.
Prepares agency directives, IRM issuances, memoranda, service wide policy statements, and other written guidelines and recommendations which interpret the Service's position on issues related the Business Unit's functions.
Requirements Conditions of EmploymentSTANDARD POSITION DESCRIPTIONS (SPD):
PD92874Visit the IRS SPD Library to access the position descriptions.
Telework Eligible Positions:
Telework eligible positions do not guarantee teleworkEmployees must meet and sustain IRS telework eligibility requirements (e.
g.
, reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework ProgramEmployees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework statusAs a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
A 1-year probationary period is required (unless already completed).
Obtain and use a Government-issued charge card for business-related travelQualificationsFederal experience is not requiredThe experience may have been gained in the public sector, private sector or Volunteer ServiceOne year of experience refers to full-time work; part-timework is considered on a prorated basisTo ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED
Experience:
GS-15 LEVEL:
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal serviceSpecialized experience for this position includes:
Experience serving as an Expert Analyst, who is responsible for accomplishing major analytical studies and/or projects relating to substantive, mission-oriented programs dealing with strategic tax administration.
MEET TIME IN GRADE (TIG) REQUIREMENT:
You must meet applicable TIG requirements to be considered eligibleTo meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying toAdvancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.
ANDTIME AFTER COMPETITIVE APPOINTMENT:
By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointmentFor this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to All US Citizens.
For more information on qualifications please refer toOPM's Qualifications Standards.
Education A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experienceAn official transcript will be required if you are selectedIf the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this timeApplicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific seriesA college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.
SDepartment of EducationFor a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirementsYou must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.
Seducation programIt is your responsibility to provide such evidence when applyingClick here for Foreign Education Credentialing instructions.
Additional informationWe may select from this announcement or any other source to fill one or more vacanciesAdditional jobs may be filled.
The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listedThe range will be adjusted for selected duty locationGeneral Schedule locality pay tables may be found under Salaries & Wages.
This is a non-bargaining unit position.
Tour of Duty:
Day Shift - Start and stop times between 6:
00 a.
mand 6:
00 p.
m.
Alternative work schedule, staggered work hours or telework may be available.
In the event that a building is closed due to rent management, new hires may be placed in a local commuting locationHelp A career with the U.
Sgovernment provides employees with a comprehensive benefits packageAs a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewardingOpens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittentContact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documentsPlease be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a not qualified determination.
Rating:
Your application will be evaluated in accordance with the Service's Merit Promotion PlanYou will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Customer Service (Clerical/Technical)LeadershipOral and Written CommunicationOrganizational AwarenessPlanning and EvaluatingProblem SolvingProject ManagementTechnical CompetenceYour application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, and trainingAny performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting officialThe selecting official will review this documentation and give it due weight consideration during the overall selection processIRS employees may obtain their most recent awards listing at Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral:
A category-like rating (Quality Group) will be used to rate, rank and select eligible candidatesIf qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified.
If you are among the top qualified candidates, your application may be referred to a selecting official for considerationCandidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group orderWe will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.
Recommended Skills Administration Credentialing Customer Service Education Laws Negotiation Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
Vacancies will be filled in the following specialty areas:
Small Business Self Employed Operations SupportThe following are the duties of this position at the full working level.
Serves as the authority and senior spokesperson to all managerial levels on complex and novel issues requiring knowledge of new or proposed legislation and comprehensive knowledge of tax administration processes in order to disseminate internal and external impact on the Business Unit and its stakeholders.
Plans, performs, and/or coordinates the most significant types of managerial assignments encompassing the entire program and functional areas of the Director, often requiring the integration of cross-functional areas of other business units.
Prepares agency directives, IRM issuances, memoranda, service wide policy statements, and other written guidelines and recommendations which interpret the Service's position on issues related the Business Unit's functions.
Requirements Conditions of EmploymentSTANDARD POSITION DESCRIPTIONS (SPD):
PD92874Visit the IRS SPD Library to access the position descriptions.
Telework Eligible Positions:
Telework eligible positions do not guarantee teleworkEmployees must meet and sustain IRS telework eligibility requirements (e.
g.
, reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework ProgramEmployees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework statusAs a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
A 1-year probationary period is required (unless already completed).
Obtain and use a Government-issued charge card for business-related travelQualificationsFederal experience is not requiredThe experience may have been gained in the public sector, private sector or Volunteer ServiceOne year of experience refers to full-time work; part-timework is considered on a prorated basisTo ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED
Experience:
GS-15 LEVEL:
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal serviceSpecialized experience for this position includes:
Experience serving as an Expert Analyst, who is responsible for accomplishing major analytical studies and/or projects relating to substantive, mission-oriented programs dealing with strategic tax administration.
MEET TIME IN GRADE (TIG) REQUIREMENT:
You must meet applicable TIG requirements to be considered eligibleTo meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying toAdvancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.
ANDTIME AFTER COMPETITIVE APPOINTMENT:
By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointmentFor this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to All US Citizens.
For more information on qualifications please refer toOPM's Qualifications Standards.
Education A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experienceAn official transcript will be required if you are selectedIf the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this timeApplicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific seriesA college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.
SDepartment of EducationFor a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirementsYou must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.
Seducation programIt is your responsibility to provide such evidence when applyingClick here for Foreign Education Credentialing instructions.
Additional informationWe may select from this announcement or any other source to fill one or more vacanciesAdditional jobs may be filled.
The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listedThe range will be adjusted for selected duty locationGeneral Schedule locality pay tables may be found under Salaries & Wages.
This is a non-bargaining unit position.
Tour of Duty:
Day Shift - Start and stop times between 6:
00 a.
mand 6:
00 p.
m.
Alternative work schedule, staggered work hours or telework may be available.
In the event that a building is closed due to rent management, new hires may be placed in a local commuting locationHelp A career with the U.
Sgovernment provides employees with a comprehensive benefits packageAs a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewardingOpens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittentContact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documentsPlease be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a not qualified determination.
Rating:
Your application will be evaluated in accordance with the Service's Merit Promotion PlanYou will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Customer Service (Clerical/Technical)LeadershipOral and Written CommunicationOrganizational AwarenessPlanning and EvaluatingProblem SolvingProject ManagementTechnical CompetenceYour application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, and trainingAny performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting officialThe selecting official will review this documentation and give it due weight consideration during the overall selection processIRS employees may obtain their most recent awards listing at Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral:
A category-like rating (Quality Group) will be used to rate, rank and select eligible candidatesIf qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified.
If you are among the top qualified candidates, your application may be referred to a selecting official for considerationCandidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group orderWe will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.
Recommended Skills Administration Credentialing Customer Service Education Laws Negotiation Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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