Transportation and Customer Service Supervisor
5.
0 Atlanta, GA Atlanta, GA Full-time Full-time $18 - $20 an hour $18 - $20 an hour We are looking for an experienced Customer Service Supervisor to join our team.
The successful candidate will be responsible for overseeing a fast-paced customer service operations, resolving customer issues, and providing guidance and support to customer service representatives.
The ideal candidate will have Airport experience, as well as a passion for customer service and the ability to lead a team.
This job is based outside and requires long periods of standing and walking.
Responsibilities:
Supervise customer service staff in a fast-paced airport environment to ensure that customer service standards are met.
Adress and resolve disputes between passengers and vehicle for hire drivers.
Develop and implement customer service policies and procedures.
Provide training and guidance to customer service staff.
Monitor customer service performance and provide feedback to staff.
Handle customer complaints and inquiries in a professional manner.
Ensure that customer service staff are up-to-date on product information.
Analyze customer feedback and develop strategies to improve customer satisfaction.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
40 - 50 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Weekends as needed Application Question(s):
Are you comfortable standing and working outside for the majority of your shift? License/Certification:
Driver's License (Required) Shift availability:
Day Shift (Required) Night Shift (Required) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Atlanta, GA Atlanta, GA Full-time Full-time $18 - $20 an hour $18 - $20 an hour We are looking for an experienced Customer Service Supervisor to join our team.
The successful candidate will be responsible for overseeing a fast-paced customer service operations, resolving customer issues, and providing guidance and support to customer service representatives.
The ideal candidate will have Airport experience, as well as a passion for customer service and the ability to lead a team.
This job is based outside and requires long periods of standing and walking.
Responsibilities:
Supervise customer service staff in a fast-paced airport environment to ensure that customer service standards are met.
Adress and resolve disputes between passengers and vehicle for hire drivers.
Develop and implement customer service policies and procedures.
Provide training and guidance to customer service staff.
Monitor customer service performance and provide feedback to staff.
Handle customer complaints and inquiries in a professional manner.
Ensure that customer service staff are up-to-date on product information.
Analyze customer feedback and develop strategies to improve customer satisfaction.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
40 - 50 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Weekends as needed Application Question(s):
Are you comfortable standing and working outside for the majority of your shift? License/Certification:
Driver's License (Required) Shift availability:
Day Shift (Required) Night Shift (Required) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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