Technical analyst iii at Cox Enterprises in Atlanta, GA
Primary Responsibilities and
Essential Functions:
o Works with Business Teams to interpret customer and business needs and translate them into application, system, technical and operational requirements for automations. o Engages and participates in projects/applications requirement sessions in order to ensure proper technical requirements are clearly documented, testable, and managed. o May work closely with business and boundary partners (Field Operations, Customer Care and vendors) to support application lifecycle from development through implementation. o Communicates technical and business aspects of work efforts between team members. o Determines impact on existing applications & databases based on requirements. Understands applications and systems and provides development input to architects/engineers during the analysis phase. o Provides project manager with time and resource estimates for technical requirements. o Works with technical team to ensure all requirements are addressed in solution design. o Coordinates with QA for testing new features and bug fixes to verify results are as expected. o Works directly with Development and QA teams to complete application implementations with minimal impact to customers. o Develops technical documentation, processes, installation procedures and service guides, application training information and may assist in the development of end-to-end documentation for various projects and supported products/applications o Participates in peer review of solution design documentation. o Reviews vendor documents as appropriate including detailed functional specifications, and file and field layouts and determines if vendor solutions meet Cox requirements. o Develops measurements and reports on key service-level metrics. o Possesses a clear understanding of the architecture standards, a high-level understanding of the business, and a deep understanding of respective domain architectures (business, information, application, technology) o Depicts the enterprise information conceptually, logically and physically o Identifies architectural implications of the business requirements o May be responsible for entire projects or functions having modest scope/impact or portions of projects having considerable scope/impact to department, area, and, at times, business unit results o Identifies key barriers/core problems and applies problem-solving skills in order to deal creatively with complex situations
Qualifications:
Minimum:
Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.) o 5
years of experience in related field. Certification is required in some areas o Experience with Oracle PL/SQL and Informatica ETL are ideal, experience with any of the following are desired:
Data analysis using R or Python, graph database analysis, time-series database analysis o Knowledge of internal Cox enterprise systems:
ICOMS, UET, Granite, Salesforce, and JIRA a plus o Project Management experience (Scope/Schedule/Budget) o Experience with various development methodologies (Agile, SDLC) o Experience working across a wide variety of enterprise groups (Sales Ops, Service Assurance, Business Ops, Field Services, etc.) o Seasoned professional contributor Preferred:
o BA/BS and generally 3-5 years of experience in related field.
Salary Range:
$80K -- $100K
Minimum Qualification
System & Network Administration, Business Intelligence & AnalyticsEstimated Salary: $20 to $28 per hour based on qualifications.
Essential Functions:
o Works with Business Teams to interpret customer and business needs and translate them into application, system, technical and operational requirements for automations. o Engages and participates in projects/applications requirement sessions in order to ensure proper technical requirements are clearly documented, testable, and managed. o May work closely with business and boundary partners (Field Operations, Customer Care and vendors) to support application lifecycle from development through implementation. o Communicates technical and business aspects of work efforts between team members. o Determines impact on existing applications & databases based on requirements. Understands applications and systems and provides development input to architects/engineers during the analysis phase. o Provides project manager with time and resource estimates for technical requirements. o Works with technical team to ensure all requirements are addressed in solution design. o Coordinates with QA for testing new features and bug fixes to verify results are as expected. o Works directly with Development and QA teams to complete application implementations with minimal impact to customers. o Develops technical documentation, processes, installation procedures and service guides, application training information and may assist in the development of end-to-end documentation for various projects and supported products/applications o Participates in peer review of solution design documentation. o Reviews vendor documents as appropriate including detailed functional specifications, and file and field layouts and determines if vendor solutions meet Cox requirements. o Develops measurements and reports on key service-level metrics. o Possesses a clear understanding of the architecture standards, a high-level understanding of the business, and a deep understanding of respective domain architectures (business, information, application, technology) o Depicts the enterprise information conceptually, logically and physically o Identifies architectural implications of the business requirements o May be responsible for entire projects or functions having modest scope/impact or portions of projects having considerable scope/impact to department, area, and, at times, business unit results o Identifies key barriers/core problems and applies problem-solving skills in order to deal creatively with complex situations
Qualifications:
Minimum:
Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.) o 5
years of experience in related field. Certification is required in some areas o Experience with Oracle PL/SQL and Informatica ETL are ideal, experience with any of the following are desired:
Data analysis using R or Python, graph database analysis, time-series database analysis o Knowledge of internal Cox enterprise systems:
ICOMS, UET, Granite, Salesforce, and JIRA a plus o Project Management experience (Scope/Schedule/Budget) o Experience with various development methodologies (Agile, SDLC) o Experience working across a wide variety of enterprise groups (Sales Ops, Service Assurance, Business Ops, Field Services, etc.) o Seasoned professional contributor Preferred:
o BA/BS and generally 3-5 years of experience in related field.
Salary Range:
$80K -- $100K
Minimum Qualification
System & Network Administration, Business Intelligence & AnalyticsEstimated Salary: $20 to $28 per hour based on qualifications.
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