Business Process Engineer
Job summaryAre you passionate about automating, designing processes and simplifying work? Is the opportunity to contribute toward Amazon's ability to scale operations inspiring? We are looking for experienced process engineers coming from a technology background with the ability to deep dive, invent and simplify and who have a high degree of ownership.
As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve the first automated resolution / self-service workflows for Amazon's internal IT Services.
You will work with the IT Services organization to understand their business models and generate technical requirements supported by program technology.
You will work cross-functionally with product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects.
In addition, you will help establish process engineering processes to serve the automation and self-service programs.
Key job responsibilities Engage with product, development, and program stakeholders to document requirements, create functional specifications and generate process maps Design, develop, test, launch and improve on IT Service Guided Issue Resolution workflows Engage with software development teams to understand and guide evolving program technology Author content to support Guided Issue Resolution workflows Understand and leverage Amazon technology and services Deep dive technical product or operational issues to propose and implement simple and effective solutions.
Estimated Salary: $20 to $28 per hour based on qualifications.
As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve the first automated resolution / self-service workflows for Amazon's internal IT Services.
You will work with the IT Services organization to understand their business models and generate technical requirements supported by program technology.
You will work cross-functionally with product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects.
In addition, you will help establish process engineering processes to serve the automation and self-service programs.
Key job responsibilities Engage with product, development, and program stakeholders to document requirements, create functional specifications and generate process maps Design, develop, test, launch and improve on IT Service Guided Issue Resolution workflows Engage with software development teams to understand and guide evolving program technology Author content to support Guided Issue Resolution workflows Understand and leverage Amazon technology and services Deep dive technical product or operational issues to propose and implement simple and effective solutions.
Estimated Salary: $20 to $28 per hour based on qualifications.
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