Manager Loyalty Planning
4.
1 3 hours ago Full Job Description Key Accountabilities Loyalty Evolution Special Project Program Management:
Provide day to day project management leadership on specific Loyalty & Partnerships (L&P) priority projects, including coordinating with cross functional teams to enable quick decision making, managing detailed milestone deliverables, and provide visibility into project progress.
Loyalty Evolution Overall Governance Program Management:
Work closely with workstream leads and project management support across full program in agile approach to support prioritization, risk escalation, milestone planning, executive reviews/approvals, and executive updates Loyalty & Partnerships Planning Process & Prioritization:
Support Loyalty & Partnerships annual business planning process, provide tracking of strategic initiatives and the base business to ensure tradeoffs and targets are both realized, and support prioritization of projects Loyalty & Partnerships Multi-Year Roadmap:
Support development of integrated, multi-year roadmap to evolve the Loyalty Program and partnerships, with clear deliverables, timelines, and success metrics Education & Experience Bachelors or Master's degree in relevant discipline or an equivalent combination of education and experience 5
years progressive experience with demonstrated commercial success in strategy, consulting, professional services or loyalty program management, preferably in travel or hospitality Technical Skills and Knowledge Driving Results - Generated business results and momentum using innovation, creativity, analytics as the basis for decisions Leading Change - Proven track record driving program transformation, innovation & change in a complex, global organization Collaborating with Others - Demonstrated ability to engage people in the discussion about the customer journey and the future loyalty vision with cross-functional, globally dispersed teams Influencing with Impact - Proven success effectively leading and influencing people at all levels in a fast-moving environment without direct control to shape a consensus and drive commercial performance Loyalty Mindset - Strong knowledge of loyalty concepts and understanding of program economics Translating data into Actions - Ability to interpret business drivers, program performance and market conditions to monitor the short term and long-term program development Understanding Program Management tools - Familiarity with MS Office tools and Smartsheet Understanding Loyalty Operations - Familiarity with loyalty program databases, operating systems and interfaces.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 3 hours ago Full Job Description Key Accountabilities Loyalty Evolution Special Project Program Management:
Provide day to day project management leadership on specific Loyalty & Partnerships (L&P) priority projects, including coordinating with cross functional teams to enable quick decision making, managing detailed milestone deliverables, and provide visibility into project progress.
Loyalty Evolution Overall Governance Program Management:
Work closely with workstream leads and project management support across full program in agile approach to support prioritization, risk escalation, milestone planning, executive reviews/approvals, and executive updates Loyalty & Partnerships Planning Process & Prioritization:
Support Loyalty & Partnerships annual business planning process, provide tracking of strategic initiatives and the base business to ensure tradeoffs and targets are both realized, and support prioritization of projects Loyalty & Partnerships Multi-Year Roadmap:
Support development of integrated, multi-year roadmap to evolve the Loyalty Program and partnerships, with clear deliverables, timelines, and success metrics Education & Experience Bachelors or Master's degree in relevant discipline or an equivalent combination of education and experience 5
years progressive experience with demonstrated commercial success in strategy, consulting, professional services or loyalty program management, preferably in travel or hospitality Technical Skills and Knowledge Driving Results - Generated business results and momentum using innovation, creativity, analytics as the basis for decisions Leading Change - Proven track record driving program transformation, innovation & change in a complex, global organization Collaborating with Others - Demonstrated ability to engage people in the discussion about the customer journey and the future loyalty vision with cross-functional, globally dispersed teams Influencing with Impact - Proven success effectively leading and influencing people at all levels in a fast-moving environment without direct control to shape a consensus and drive commercial performance Loyalty Mindset - Strong knowledge of loyalty concepts and understanding of program economics Translating data into Actions - Ability to interpret business drivers, program performance and market conditions to monitor the short term and long-term program development Understanding Program Management tools - Familiarity with MS Office tools and Smartsheet Understanding Loyalty Operations - Familiarity with loyalty program databases, operating systems and interfaces.
Estimated Salary: $20 to $28 per hour based on qualifications.
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