Quality Assurance/PI Coordinator
Note:
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Submit your application via Workday using the Career App (Find Jobs).
Work Shift Day Work Day(s) Monday-Friday, Saturday Shift Start Time 8:
00 AM Shift End Time 5:
00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals.
No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow.
We're committed to putting you first, and that commitment is at the heart of our company culture:
People first.
Children always.
Find your next career opportunity and make a difference doing what you love at Children's.
Job Description Assists the manager in leading and facilitating the identification of key performance measures, data analysis, performance improvement and the implementation of redesigned processes.
Leads change management efforts to achieve optimal performance.
Establishes monitoring tools, including call capture software, to sustain and continue the improvement efforts.
Assists with strategic planning to align organizational goals with improvement initiatives and organizational needs.
Experience 2 years of experience in quality, performance improvement, or business analysis in healthcare 2 years of experience in area supporting Experience in working collaboratively with groups or teams Preferred Qualifications Master's degree in Healthcare, Business, Engineering, or related field Education Bachelor's degree or equivalent experience Certification Summary No professional certifications required Knowledge, Skills, and Abilities Proficient at a high level in Microsoft Excel, Word, PowerPoint, and Visio Advanced oral and written communication skills Strong interpersonal skills Demonstrated ability to confront and creatively manage conflict Ability to work collaboratively with employees at all levels of the organization Job Responsibilities Facilitates/educates and provides technical expertise to system/access employees and leaders in identifying key performance indicators that are linked and aligned with organizational strategic goals and performance targets.
Participates in the review and update of the performance improvement plan routinely and at a minimum of annually by conducting evaluations during routine rounding.
Ensures that performance improvement practices are evidenced-based and consistent with regulatory guidelines.
Provides ongoing orientation, education, and training pertinent to performance improvement based on customer needs assessments.
Implements performance improvement methods to achieve desired outcomes.
Coaches and facilitates prioritized improvement initiatives to achieve desired outcomes.
Facilitates multidisciplinary teams to evaluate processes and systems, generate alternatives, and make recommendations to reduce costs, improve customer satisfaction, and produce favorable outcomes.
Communicates team recommendations.
Leads change management to successfully drive changes.
Leads cross-functional teams to identify and implement changes.
Designs tools, reports, baselines, and dashboards to assist in monitoring performance.
Develops quality metrics to assess overall success of performance improvement indicators.
Evaluates and implements new initiatives that assist in the achievement of system goals.
Participates in the achievement of organizational-directed department goals.
Documents and manages performance review/improvement process and related activities.
Works collaboratively with internal and external resources.
Coordinates and completes assigned projects.
Provides one-on-one coaching sessions to assist in individual attainment of quality goals.
Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address 1575 Northeast Expy NE Job Family Quality Recommended Skills Assessments Business Analysis Change Management Communication Customer Demand Planning Customer Satisfaction Estimated Salary: $20 to $28 per hour based on qualifications.
If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here.
Submit your application via Workday using the Career App (Find Jobs).
Work Shift Day Work Day(s) Monday-Friday, Saturday Shift Start Time 8:
00 AM Shift End Time 5:
00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals.
No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow.
We're committed to putting you first, and that commitment is at the heart of our company culture:
People first.
Children always.
Find your next career opportunity and make a difference doing what you love at Children's.
Job Description Assists the manager in leading and facilitating the identification of key performance measures, data analysis, performance improvement and the implementation of redesigned processes.
Leads change management efforts to achieve optimal performance.
Establishes monitoring tools, including call capture software, to sustain and continue the improvement efforts.
Assists with strategic planning to align organizational goals with improvement initiatives and organizational needs.
Experience 2 years of experience in quality, performance improvement, or business analysis in healthcare 2 years of experience in area supporting Experience in working collaboratively with groups or teams Preferred Qualifications Master's degree in Healthcare, Business, Engineering, or related field Education Bachelor's degree or equivalent experience Certification Summary No professional certifications required Knowledge, Skills, and Abilities Proficient at a high level in Microsoft Excel, Word, PowerPoint, and Visio Advanced oral and written communication skills Strong interpersonal skills Demonstrated ability to confront and creatively manage conflict Ability to work collaboratively with employees at all levels of the organization Job Responsibilities Facilitates/educates and provides technical expertise to system/access employees and leaders in identifying key performance indicators that are linked and aligned with organizational strategic goals and performance targets.
Participates in the review and update of the performance improvement plan routinely and at a minimum of annually by conducting evaluations during routine rounding.
Ensures that performance improvement practices are evidenced-based and consistent with regulatory guidelines.
Provides ongoing orientation, education, and training pertinent to performance improvement based on customer needs assessments.
Implements performance improvement methods to achieve desired outcomes.
Coaches and facilitates prioritized improvement initiatives to achieve desired outcomes.
Facilitates multidisciplinary teams to evaluate processes and systems, generate alternatives, and make recommendations to reduce costs, improve customer satisfaction, and produce favorable outcomes.
Communicates team recommendations.
Leads change management to successfully drive changes.
Leads cross-functional teams to identify and implement changes.
Designs tools, reports, baselines, and dashboards to assist in monitoring performance.
Develops quality metrics to assess overall success of performance improvement indicators.
Evaluates and implements new initiatives that assist in the achievement of system goals.
Participates in the achievement of organizational-directed department goals.
Documents and manages performance review/improvement process and related activities.
Works collaboratively with internal and external resources.
Coordinates and completes assigned projects.
Provides one-on-one coaching sessions to assist in individual attainment of quality goals.
Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address 1575 Northeast Expy NE Job Family Quality Recommended Skills Assessments Business Analysis Change Management Communication Customer Demand Planning Customer Satisfaction Estimated Salary: $20 to $28 per hour based on qualifications.
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