Delivery Architect - Service Portfolio Management Lead
About CapgeminiWith 270,000 people of all genders in nearly 50 countries, Capgemini is a responsible and multicultural global leader.
Its purpose:
growing human energy through technology for an inclusive and balanced future.
As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years.
The Group addresses the entire breadth of business needs, from strategy and design to leading operations.
To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms.
In 2020, Capgemini reported global revenues of EUR16 billion.
Equal Opportunity Employer About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services.
As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies.
With EUR 1.
5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support.
Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at www.
capgemini.
com.
People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini Travel:
25%
Job Description:
The Service Portfolio Management Lead role is experienced in leading in the development and implementation of ServiceNow Information Technology Service Management (ITSM) Service Portfolio Management solutions.
Providing guidance for Service Portfolio Management solutions Understanding and interpreting requirements Defining and documenting requirements (technical, process, reporting) Development of related process documentation
Qualifications:
Required! Ability to obtain a Public Trust Clearance ITIL 4 Foundations Certification Service Portfolio Management Process and Technology experience Business and technical writing experience Experience in development and implementation of ITSM solutions Experience in development and implementation of client-facing documentation Able to work independently and demonstrate initiative through pro-active behavior Participates in and/or leads diagnosis and fixing of problems within area of expertise Identifies and fixes the root cause rather than just symptoms Competent in use of processes & systems for client and Capgemini benefit Understands detailed purpose and operation of day-to-day processes & systems functions Recognizes potential application of associated processes & systems Competent in use of technology for client and Capgemini benefit within own technology area Listens and ensures understanding of the client requirements to be able to support the design of appropriate solutions.
Works with peer team to develop and promote solution.
Displays a basic and developing understanding of Capgemini, the way we do business and the technologies involved.
Displays the ability to provide effective project office type assistance to transition managers Possesses excellent analytical skills and can apply sound levels of logic to tasks undertaken Possesses excellent presentation skills About CapgeminiWith 270,000 people of all genders in nearly 50 countries, Capgemini is a responsible and multicultural global leader.
Its purpose:
growing human energy through technology for an inclusive and balanced future.
As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years.
The Group addresses the entire breadth of business needs, from strategy and design to leading operations.
To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms.
In 2020, Capgemini reported global revenues of EUR16 billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services.
As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies.
With EUR 1.
5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support.
Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at www.
capgemini.
com.
People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini Travel:
25%
Job Description:
The Service Portfolio Management Lead role is experienced in leading in the development and implementation of ServiceNow Information Technology Service Management (ITSM) Service Portfolio Management solutions.
Providing guidance for Service Portfolio Management solutions Understanding and interpreting requirements Defining and documenting requirements (technical, process, reporting) Development of related process documentation
Qualifications:
Required:
US Citizenship Ability to obtain a Public Trust Clearance Working with federal clients ITIL 4 Foundations Certification Service Portfolio Management Process and Technology experience Business and technical writing experience Experience in development and implementation of ITSM solutions Experience in development and implementation of client-facing documentation Able to work independently and demonstrate initiative through pro-active behavior Participates in and/or leads diagnosis and fixing of problems within area of expertise Identifies and fixes the root cause rather than just symptoms Competent in use of processes & systems for client and Capgemini benefit Understands detailed purpose and operation of day-to-day processes & systems functions Recognizes potential application of associated processes & systems Competent in use of technology for client and Capgemini benefit within own technology area Listens and ensures understanding of the client requirements to be able to support the design of appropriate solutions.
Works with peer team to develop and promote solution.
Displays a basic and developing understanding of Capgemini, the way we do business and the technologies involved.
Displays the ability to provide effective project office type assistance to transition managers Possesses excellent analytical skills and can apply sound levels of logic to tasks undertaken Possesses excellent presentation skills Recommended Skills Analytical It Portfolio Management Itil Information Technology Presentations Project Management Estimated Salary: $20 to $28 per hour based on qualifications.
Its purpose:
growing human energy through technology for an inclusive and balanced future.
As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years.
The Group addresses the entire breadth of business needs, from strategy and design to leading operations.
To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms.
In 2020, Capgemini reported global revenues of EUR16 billion.
Equal Opportunity Employer About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services.
As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies.
With EUR 1.
5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support.
Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at www.
capgemini.
com.
People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini Travel:
25%
Job Description:
The Service Portfolio Management Lead role is experienced in leading in the development and implementation of ServiceNow Information Technology Service Management (ITSM) Service Portfolio Management solutions.
Providing guidance for Service Portfolio Management solutions Understanding and interpreting requirements Defining and documenting requirements (technical, process, reporting) Development of related process documentation
Qualifications:
Required! Ability to obtain a Public Trust Clearance ITIL 4 Foundations Certification Service Portfolio Management Process and Technology experience Business and technical writing experience Experience in development and implementation of ITSM solutions Experience in development and implementation of client-facing documentation Able to work independently and demonstrate initiative through pro-active behavior Participates in and/or leads diagnosis and fixing of problems within area of expertise Identifies and fixes the root cause rather than just symptoms Competent in use of processes & systems for client and Capgemini benefit Understands detailed purpose and operation of day-to-day processes & systems functions Recognizes potential application of associated processes & systems Competent in use of technology for client and Capgemini benefit within own technology area Listens and ensures understanding of the client requirements to be able to support the design of appropriate solutions.
Works with peer team to develop and promote solution.
Displays a basic and developing understanding of Capgemini, the way we do business and the technologies involved.
Displays the ability to provide effective project office type assistance to transition managers Possesses excellent analytical skills and can apply sound levels of logic to tasks undertaken Possesses excellent presentation skills About CapgeminiWith 270,000 people of all genders in nearly 50 countries, Capgemini is a responsible and multicultural global leader.
Its purpose:
growing human energy through technology for an inclusive and balanced future.
As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years.
The Group addresses the entire breadth of business needs, from strategy and design to leading operations.
To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms.
In 2020, Capgemini reported global revenues of EUR16 billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services.
As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies.
With EUR 1.
5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support.
Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at www.
capgemini.
com.
People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini Travel:
25%
Job Description:
The Service Portfolio Management Lead role is experienced in leading in the development and implementation of ServiceNow Information Technology Service Management (ITSM) Service Portfolio Management solutions.
Providing guidance for Service Portfolio Management solutions Understanding and interpreting requirements Defining and documenting requirements (technical, process, reporting) Development of related process documentation
Qualifications:
Required:
US Citizenship Ability to obtain a Public Trust Clearance Working with federal clients ITIL 4 Foundations Certification Service Portfolio Management Process and Technology experience Business and technical writing experience Experience in development and implementation of ITSM solutions Experience in development and implementation of client-facing documentation Able to work independently and demonstrate initiative through pro-active behavior Participates in and/or leads diagnosis and fixing of problems within area of expertise Identifies and fixes the root cause rather than just symptoms Competent in use of processes & systems for client and Capgemini benefit Understands detailed purpose and operation of day-to-day processes & systems functions Recognizes potential application of associated processes & systems Competent in use of technology for client and Capgemini benefit within own technology area Listens and ensures understanding of the client requirements to be able to support the design of appropriate solutions.
Works with peer team to develop and promote solution.
Displays a basic and developing understanding of Capgemini, the way we do business and the technologies involved.
Displays the ability to provide effective project office type assistance to transition managers Possesses excellent analytical skills and can apply sound levels of logic to tasks undertaken Possesses excellent presentation skills Recommended Skills Analytical It Portfolio Management Itil Information Technology Presentations Project Management Estimated Salary: $20 to $28 per hour based on qualifications.
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