Quality Assurance Representative (Part-Time)
1.
0 Atlanta, GA Atlanta, GA Part-time Part-time From $20 an hour From $20 an hour 23 hours ago 23 hours ago 23 hours ago KBM, Inc.
is a leading provider of comprehensive janitorial, maintenance and facility services.
The primary job responsibility of this position will be the monitoring of service quality for an assigned metro area (Dallas-Fort Worth, TX or Atlanta, GA), with occasional trips outside the assigned metro area.
Must be available Tuesday, Wednesday, Thursday between 8:
00am-2:
00pm every week.
You Must Have Your Own Vehicle for this position.
Specific responsibilities include establishing work standards, conducting site evaluations/audits, overall inventory/equipment usage employee performance appraisals, troubleshooting/problem solving, orientation/training.
This position reports directly to the Director of Operations and Senior Vice President of Operations.
Responsibilities and Duties - Conduct building inspections on a routine basis, frequent walkthroughs with customer.
- Establish and maintain open lines of communication with customer and the company.
- Monitor daily work hours using efficient scheduling to remain within budgetary guidelines.
- Adhere to company guidelines for employee relations, employee discipline and termination procedures.
- Provide safe working environment for the employees.
- Follow all safety guidelines and procedures.
- Respond to emergency situations in a timely and efficient manner.
- Resolve and follow-up on all complaints/issues from customers, employees or others.
Qualifications and Skills Required
Experience:
Customer Service / Leadership experience.
Knowledge, Skills and Abilities Required:
1.
Strong commitment to high level service and quality standards.
2.
Proficient written and verbal communication skills.
3.
Demonstrated ability to coach, motivate, develop and lead a team.
4.
Ability to plan, organize, direct and delegate.
5.
Ability to work well under pressure and meet deadlines.
6.
Strong sense of urgency; self-directed.
7.
Experience managing employees.
8.
Excellent Microsoft Office Skills (Word, Powerpoint, Excel and Outlook) PHYSICAL FUNCTIONS REQUIRED:
Ability to walk or stand for prolonged periods.
Requires bending, stooping, reaching up, and lifting up to 50 pounds.
TRAVEL:
This job requires travel within an assigned metro area.
Must have a clean driving record and personal vehicle.
Mileage provided for personal vehicle use outside the assigned metro area.
Paid on the job training provided.
Will have a company cell phone/laptop.
KBM, Inc.
is an Equal Opportunity Employer.
All decisions regarding hiring, pay, and promotion are made without regard to race, color, sex, creed or national origin.
It is the company's policy to comply with applicable laws that provide equal opportunity in employment for all persons and to prohibit unlawful discrimination in employment.
This position requires that employees follow all health and safety regulations, as well as support and enforce all policies and guidelines established by the company, including but not limited to directives given by the executive management team.
Job Type:
Part-Time Hourly Job Type:
Part-time Pay:
From $20.
00 per hour Expected hours:
10 - 15 per week Schedule:
Day shift Monday to Friday Work setting:
Remote Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Atlanta, GA Atlanta, GA Part-time Part-time From $20 an hour From $20 an hour 23 hours ago 23 hours ago 23 hours ago KBM, Inc.
is a leading provider of comprehensive janitorial, maintenance and facility services.
The primary job responsibility of this position will be the monitoring of service quality for an assigned metro area (Dallas-Fort Worth, TX or Atlanta, GA), with occasional trips outside the assigned metro area.
Must be available Tuesday, Wednesday, Thursday between 8:
00am-2:
00pm every week.
You Must Have Your Own Vehicle for this position.
Specific responsibilities include establishing work standards, conducting site evaluations/audits, overall inventory/equipment usage employee performance appraisals, troubleshooting/problem solving, orientation/training.
This position reports directly to the Director of Operations and Senior Vice President of Operations.
Responsibilities and Duties - Conduct building inspections on a routine basis, frequent walkthroughs with customer.
- Establish and maintain open lines of communication with customer and the company.
- Monitor daily work hours using efficient scheduling to remain within budgetary guidelines.
- Adhere to company guidelines for employee relations, employee discipline and termination procedures.
- Provide safe working environment for the employees.
- Follow all safety guidelines and procedures.
- Respond to emergency situations in a timely and efficient manner.
- Resolve and follow-up on all complaints/issues from customers, employees or others.
Qualifications and Skills Required
Experience:
Customer Service / Leadership experience.
Knowledge, Skills and Abilities Required:
1.
Strong commitment to high level service and quality standards.
2.
Proficient written and verbal communication skills.
3.
Demonstrated ability to coach, motivate, develop and lead a team.
4.
Ability to plan, organize, direct and delegate.
5.
Ability to work well under pressure and meet deadlines.
6.
Strong sense of urgency; self-directed.
7.
Experience managing employees.
8.
Excellent Microsoft Office Skills (Word, Powerpoint, Excel and Outlook) PHYSICAL FUNCTIONS REQUIRED:
Ability to walk or stand for prolonged periods.
Requires bending, stooping, reaching up, and lifting up to 50 pounds.
TRAVEL:
This job requires travel within an assigned metro area.
Must have a clean driving record and personal vehicle.
Mileage provided for personal vehicle use outside the assigned metro area.
Paid on the job training provided.
Will have a company cell phone/laptop.
KBM, Inc.
is an Equal Opportunity Employer.
All decisions regarding hiring, pay, and promotion are made without regard to race, color, sex, creed or national origin.
It is the company's policy to comply with applicable laws that provide equal opportunity in employment for all persons and to prohibit unlawful discrimination in employment.
This position requires that employees follow all health and safety regulations, as well as support and enforce all policies and guidelines established by the company, including but not limited to directives given by the executive management team.
Job Type:
Part-Time Hourly Job Type:
Part-time Pay:
From $20.
00 per hour Expected hours:
10 - 15 per week Schedule:
Day shift Monday to Friday Work setting:
Remote Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.
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