IT Support Associate
3.
0 Atlanta, GA Atlanta, GA Full-time Full-time From $26 an hour From $26 an hour 14 hours ago 14 hours ago 14 hours ago Basic Function Carithers-Wallace-Courtenay is an Atlanta based company with locations in Augusta, Columbus, Macon and Chattanooga, TN.
The IT Support Associate is responsible for supporting employees at all locations.
The IT Support Associate will serve as a help desk for IT and Facility concerns, key emphasis on the software systems in use at CWC.
The IT Support Associate position reports directly to the Chief Financial Officer, while taking direction from both the Director of IT and Continuous Improvement.
Position Overview:
People are the key factor in CWC's success.
Everything we do as a company, we do through our people.
As a key component of our business philosophy, CWC companies are dedicated to promoting a positive work environment, which, results in enhanced morale, increased productivity and superior customer service.
It is the responsibility of the IT Support Associate to ensure on a daily basis that the employee owners of CWC are able to work efficiently on the software and also to assist with facility needs that arise.
Training on software Maintaining copiers and printers Assist with computer desk setup Assist with meeting technology setup Generate reports Specific Responsibilities and Duties:
CORE:
Works as the first tier of internal support for CORE, elevating questions to Director of Continuous Improvement when needed.
Spec:
Works as the first tier of internal support for Spec, elevating questions to Director of Continuous Improvement when needed.
Inventory:
Works with the Director of Continuous Improvement to ensure that physical inventory in CORE is kept accurate and that all CORE orders involving inventory are properly processed.
Facilities:
Performs daily walk-thrus of the CWC Atlanta Showroom to check for product placement, lighting and overall showroom status.
Facilities:
Assist Director of Continuous Improvement on working with facility service providers.
IT:
On-Site for meeting setups to ensure technology is working accurately.
IT:
First call for help with Copies/Printers.
Expectations:
Become proficient in CORE, learning the industry also, to assist all staff on daily use.
Become proficient in Spec to assist all staff on program.
Learn the furniture industry to better support CWC.
Experience, Education and Skills Required:
High School Diploma, minimum of three years work experience in office environment Strong interpersonal & presentation skills Strong written and verbal communication skills Microsoft 365 Suite, Adobe Creative Suite Job Type:
Full-time Pay:
From $26.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Experience level:
3 years Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Atlanta, GA Atlanta, GA Full-time Full-time From $26 an hour From $26 an hour 14 hours ago 14 hours ago 14 hours ago Basic Function Carithers-Wallace-Courtenay is an Atlanta based company with locations in Augusta, Columbus, Macon and Chattanooga, TN.
The IT Support Associate is responsible for supporting employees at all locations.
The IT Support Associate will serve as a help desk for IT and Facility concerns, key emphasis on the software systems in use at CWC.
The IT Support Associate position reports directly to the Chief Financial Officer, while taking direction from both the Director of IT and Continuous Improvement.
Position Overview:
People are the key factor in CWC's success.
Everything we do as a company, we do through our people.
As a key component of our business philosophy, CWC companies are dedicated to promoting a positive work environment, which, results in enhanced morale, increased productivity and superior customer service.
It is the responsibility of the IT Support Associate to ensure on a daily basis that the employee owners of CWC are able to work efficiently on the software and also to assist with facility needs that arise.
Training on software Maintaining copiers and printers Assist with computer desk setup Assist with meeting technology setup Generate reports Specific Responsibilities and Duties:
CORE:
Works as the first tier of internal support for CORE, elevating questions to Director of Continuous Improvement when needed.
Spec:
Works as the first tier of internal support for Spec, elevating questions to Director of Continuous Improvement when needed.
Inventory:
Works with the Director of Continuous Improvement to ensure that physical inventory in CORE is kept accurate and that all CORE orders involving inventory are properly processed.
Facilities:
Performs daily walk-thrus of the CWC Atlanta Showroom to check for product placement, lighting and overall showroom status.
Facilities:
Assist Director of Continuous Improvement on working with facility service providers.
IT:
On-Site for meeting setups to ensure technology is working accurately.
IT:
First call for help with Copies/Printers.
Expectations:
Become proficient in CORE, learning the industry also, to assist all staff on daily use.
Become proficient in Spec to assist all staff on program.
Learn the furniture industry to better support CWC.
Experience, Education and Skills Required:
High School Diploma, minimum of three years work experience in office environment Strong interpersonal & presentation skills Strong written and verbal communication skills Microsoft 365 Suite, Adobe Creative Suite Job Type:
Full-time Pay:
From $26.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Experience level:
3 years Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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