DCH Medicaid Enterprise System Release Manager
DCH Medicaid Enterprise System Release ManagerRequisition ID12Client Requisition ID728512Total Positions1Created ByRTS,01-30-2024Max Applicant Submittals Per Vendor3ApplyClientState of GeorgiaDepartmentState of Georgia - DCHExperienceSubmittal Due Date01-31-2024Duration1+yearsJob SiteHybridWork CityAtlantaWork StateGeorgiaPay TypeHourly PayBill Rate$100Contract TypeContract PositionHire TypeCorp-to-CorpContact PersonAmarnath DharmarathinamContact Email Contact Phone Job CategoryDuties &
Responsibilities:
Serve as the MEST Release Management Manager coordinating responsibility for planning, implementing,and overseeing the processes related to releasing code to production or shared systems in accordancewith Agency standards.
Serve as Functional Lead for the implementation of ServiceNow Change Management and IncidentManagement Design business processes to coordinate release management activities between multiple vendors,ensure all release management processes have been followed, and all evidence is properly documentedwithin the Application Lifecycle Management tool.
Selection and implementation automation tools for change management tasks.
Communicate, coordinate, and lead IT change control management duties, serving as a change manager.
Ensure IT change control management requests are executed according to the defined project standards.
Coordinate schedules of pending and approved IT change management requests.
Ensure systems are utilized when conducting identified IT change manager duties.
Assist with implementing and standardizing IT service management efforts, and the standardization ofprocesses across multiple vendors.
Ensure IT Service Management (ITSM) best practices are defined and maintained to improve service levelsand availability.
Coordinate multiple teams to ensure tasks are completed to align with the release schedule.
Assist with Operations and Maintenance activities associated with existing and future MEST Programsystem modules by assisting in the creation of change requests, scheduling change requests and receivingapprovals for submitting change requests for the MEST module vendors; and Author and coordinate business continuity plans Perform other duties as required.
Qualifications/ Preferred QualificationsTen (10) years of technical development/change management experience Proficient with Microsoft Visio, LucidChart, Microsoft Project, Smartsheet SharePoint, the Microsoft 365 OfficeSuite, and familiar with project management software development tools.
Knowledge of Jira and ServiceNow Strong communication skills, both written and oral, with technical and non-technical staff, at all levels ofmanagement.
Knowledge of project management principles and practices.
Strong understanding of IT Service Management (ITSM) processes, including Change Management, ReleaseManagement and Service Asset and Configuration Management.
Knowledge of Release Management principles and the release management lifecycle including schedulingand coordinating releases across multiple vendors and applications.
Knowledge of change management principles and practices, change control board activities and changerequest processing.
Proficient in release management principles, methods, techniques, and tools for the effective management ofprojects from initiation through project closure.
Knowledge of basic management principles and practices, methods of data collection and analysis; and Ability to organize risks and issues for presentation in reports, documents, and other written materials.
State Government / Public Sector (preferred) Medicaid / Healthcare (preferred) Project / Program Management Certification (preferred) Facilitation (preferred)ServiceNow CompetencyAccess Management Change Management Incident Management Self ServiceApplications (Proficiency is Preferred) ServiceNow Salesforce.
com Okta Remedy GitHub Sysaid JIRA AWS Cloud Services Snowflake PowerBI Tableau EducationBachelor s degree in information technology, Computer Science, or a related field.
At least 7 years of experience in management of complex project procurement and implementations Project Management Professional (PMP) Certification preferredSkillRequired / DesiredAmountof ExperienceTechnical development/change management experienceRequired10YearsDevelop and deploy a change/control/release/incident management practiceRequired8YearsMitigate risk against failure in system releaseRequired8YearsMicrosoft Visio, LucidChart, Microsoft Project, Smartsheet SharePoint, the Microsoft 365 Office Suite, familiar with project mgmt toolsRequired8YearsJira and ServiceNowRequired5YearsKnowledge of project management principles and practicesRequired8YearsRelease Management principles and the release management lifecycle including scheduling and coordinating releases across multiple vendorsRequired8YearsRelease management principles, methods, techniques, and tools for the effective management of projects from initiation through project closureRequired8YearsStrong communication skills, both written and oral, with technical and non-technical staff, at all levels of management.
RequiredChange management principles and practices, change control board activities and change request processing.
RequiredBasic management principles and practices, methods of data collection and analysis;RequiredExperience organizing risks and issues for presentation in reports, documents, and other written materialsRequiredStrong understanding of IT Service Management (ITSM) processes, Change Management, Release Management and Service Asset and Configuration ManagementRequiredState Government / Public SectorHighly desiredMedicaid / HealthcareHighly desiredProject / Program Management CertificationHighly desiredQuestion 1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence.
The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date.
Do you accept this requirement?Question 2Please list candidate's email address.
Question 3.
Candidate can be paid more; however, the SRP rate cannot exceed $Do you accept this requirement?Question 4The maximum mark-up for this engagement s SRP rate is To be competitive on pricing, a mark-up below the threshold is suggested.
Do you agree to propose a mark-up at or below Question 5This assignment is contingent upon customer renewal and availability of adequate funding.
Do you accept this requirement?Question 6The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client s selection date.
Do you accept this requirement?Question 7Candidates must reside in Georgia to start and continue this role.
If your candidate is out-of-state they must relocate to Georgia to start and continue this assignment.
Do you and your candidate accepted this requirement?Question 8The client is allowing a remote work situation, but the selected candidate must be able to come on-site when needed.
do you and your candidate accept this requirement?Question 9What CITY and STATE is your candidate located? Recommended Skills Application Lifecycle Management Automation Business Processes Certified Project Management Professional Change Management Cloud Computing Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3r4v163j32ss1xcjch', 'ExternalApply-j3r4v163j32ss1xcjch'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Serve as the MEST Release Management Manager coordinating responsibility for planning, implementing,and overseeing the processes related to releasing code to production or shared systems in accordancewith Agency standards.
Serve as Functional Lead for the implementation of ServiceNow Change Management and IncidentManagement Design business processes to coordinate release management activities between multiple vendors,ensure all release management processes have been followed, and all evidence is properly documentedwithin the Application Lifecycle Management tool.
Selection and implementation automation tools for change management tasks.
Communicate, coordinate, and lead IT change control management duties, serving as a change manager.
Ensure IT change control management requests are executed according to the defined project standards.
Coordinate schedules of pending and approved IT change management requests.
Ensure systems are utilized when conducting identified IT change manager duties.
Assist with implementing and standardizing IT service management efforts, and the standardization ofprocesses across multiple vendors.
Ensure IT Service Management (ITSM) best practices are defined and maintained to improve service levelsand availability.
Coordinate multiple teams to ensure tasks are completed to align with the release schedule.
Assist with Operations and Maintenance activities associated with existing and future MEST Programsystem modules by assisting in the creation of change requests, scheduling change requests and receivingapprovals for submitting change requests for the MEST module vendors; and Author and coordinate business continuity plans Perform other duties as required.
Qualifications/ Preferred QualificationsTen (10) years of technical development/change management experience Proficient with Microsoft Visio, LucidChart, Microsoft Project, Smartsheet SharePoint, the Microsoft 365 OfficeSuite, and familiar with project management software development tools.
Knowledge of Jira and ServiceNow Strong communication skills, both written and oral, with technical and non-technical staff, at all levels ofmanagement.
Knowledge of project management principles and practices.
Strong understanding of IT Service Management (ITSM) processes, including Change Management, ReleaseManagement and Service Asset and Configuration Management.
Knowledge of Release Management principles and the release management lifecycle including schedulingand coordinating releases across multiple vendors and applications.
Knowledge of change management principles and practices, change control board activities and changerequest processing.
Proficient in release management principles, methods, techniques, and tools for the effective management ofprojects from initiation through project closure.
Knowledge of basic management principles and practices, methods of data collection and analysis; and Ability to organize risks and issues for presentation in reports, documents, and other written materials.
State Government / Public Sector (preferred) Medicaid / Healthcare (preferred) Project / Program Management Certification (preferred) Facilitation (preferred)ServiceNow CompetencyAccess Management Change Management Incident Management Self ServiceApplications (Proficiency is Preferred) ServiceNow Salesforce.
com Okta Remedy GitHub Sysaid JIRA AWS Cloud Services Snowflake PowerBI Tableau EducationBachelor s degree in information technology, Computer Science, or a related field.
At least 7 years of experience in management of complex project procurement and implementations Project Management Professional (PMP) Certification preferredSkillRequired / DesiredAmountof ExperienceTechnical development/change management experienceRequired10YearsDevelop and deploy a change/control/release/incident management practiceRequired8YearsMitigate risk against failure in system releaseRequired8YearsMicrosoft Visio, LucidChart, Microsoft Project, Smartsheet SharePoint, the Microsoft 365 Office Suite, familiar with project mgmt toolsRequired8YearsJira and ServiceNowRequired5YearsKnowledge of project management principles and practicesRequired8YearsRelease Management principles and the release management lifecycle including scheduling and coordinating releases across multiple vendorsRequired8YearsRelease management principles, methods, techniques, and tools for the effective management of projects from initiation through project closureRequired8YearsStrong communication skills, both written and oral, with technical and non-technical staff, at all levels of management.
RequiredChange management principles and practices, change control board activities and change request processing.
RequiredBasic management principles and practices, methods of data collection and analysis;RequiredExperience organizing risks and issues for presentation in reports, documents, and other written materialsRequiredStrong understanding of IT Service Management (ITSM) processes, Change Management, Release Management and Service Asset and Configuration ManagementRequiredState Government / Public SectorHighly desiredMedicaid / HealthcareHighly desiredProject / Program Management CertificationHighly desiredQuestion 1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence.
The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date.
Do you accept this requirement?Question 2Please list candidate's email address.
Question 3.
Candidate can be paid more; however, the SRP rate cannot exceed $Do you accept this requirement?Question 4The maximum mark-up for this engagement s SRP rate is To be competitive on pricing, a mark-up below the threshold is suggested.
Do you agree to propose a mark-up at or below Question 5This assignment is contingent upon customer renewal and availability of adequate funding.
Do you accept this requirement?Question 6The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client s selection date.
Do you accept this requirement?Question 7Candidates must reside in Georgia to start and continue this role.
If your candidate is out-of-state they must relocate to Georgia to start and continue this assignment.
Do you and your candidate accepted this requirement?Question 8The client is allowing a remote work situation, but the selected candidate must be able to come on-site when needed.
do you and your candidate accept this requirement?Question 9What CITY and STATE is your candidate located? Recommended Skills Application Lifecycle Management Automation Business Processes Certified Project Management Professional Change Management Cloud Computing Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3r4v163j32ss1xcjch', 'ExternalApply-j3r4v163j32ss1xcjch'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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