Claims Operations Analyst
Claims Operations Associate We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Munich Re Specialty Insurance (MRSI) provides extensive, specialty property and casualty insurance solutions to customers through select brokers, Managing General Agents, program administrators, cover holders and insurtech partners. Products include:
property, casualty, professional liability and other specialty insurance solutions. Our comprehensive, customized solutions are provided by A
rated carriers and are tailored to clients' needs. We offer superior service levels, industry-recognized underwriting and claims expertise and innovative approaches to complex and evolving risks. Munich Re Specialty Insurance (MRSI) is a description for the insurance business operations of affiliated companies in the Munich Re Group that share a common directive to offer and deliver specialty property and casualty insurance products and services in North America. For more information on MRSI, including licensing, regulatory-required, and other information on the operating companies, visit https:
//www.munichre.com/us-non-life/en/general/munich-re-specialty-insurance-disclosures.html . The Opportunity The Claim Operations Associate is a vital part of the MRSI Claims team. The Associate helps to ensure timely and efficient reconciliation of financial transactions across our claims portfolio, including the processing of payments, pursuing collections and recoveries, and assisting with account replenishments. The Associate also ensures reliable data quality in our incoming and outgoing financial records, manages communications with internal and external stakeholders and business partners, and helps to process first notices and loss and related correspondence.
Responsibilities:
Validate and accurately process financial transactions for claims that are being handled by the MRSI Claims team and/or being handled by the assigned TPAs, MGAs and Coverholders. Input payment data and issue timely payments to insureds, claimants, vendors and associated parties. Ensure that checks, ACH payments, and wire transfers are efficiently processed and recorded. Reconcile and process financial transactions related to account replenishments and reimbursements. Request, process and import third-party data submissions while identifying any issues/inconsistencies. Prioritize daily workload to ensure that all tasks are completed within their deadlines. Communicate clearly with internal and external stakeholders and with business partners. Demonstrate proficiency in multiple systems, including but not limited to:
ISCyL, FSRI, SharePoint, workflow tools, and TPA claim-handling systems. Process incoming emails, and accurately create or update claim files based upon the incoming information. Assign claim handlers to newly created claims based upon assignment rules. Assist with preparation of loss runs when requested by agents and/or underwriters. Participate in special projects and adhoc reporting, as required Job Requirements:
Associates degree preferred or equivalent relevant work experience. Excellent organizational, multi-tasking and time management skills. Ability to build and sustain internal and external business relationships. Enjoys working in a fast-paced work environment. Self-motivator and effective at prioritization. Proactive in identifying process improvements and adaptive to change. Collegial team member who contributes to an upbeat, inclusive environment. This role is being offered in either our Atlanta or Philadelphia offices. At Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Recommended Skills Accounting Business Process Improvement Claim Processing Communication Data Quality Finance Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
property, casualty, professional liability and other specialty insurance solutions. Our comprehensive, customized solutions are provided by A
rated carriers and are tailored to clients' needs. We offer superior service levels, industry-recognized underwriting and claims expertise and innovative approaches to complex and evolving risks. Munich Re Specialty Insurance (MRSI) is a description for the insurance business operations of affiliated companies in the Munich Re Group that share a common directive to offer and deliver specialty property and casualty insurance products and services in North America. For more information on MRSI, including licensing, regulatory-required, and other information on the operating companies, visit https:
//www.munichre.com/us-non-life/en/general/munich-re-specialty-insurance-disclosures.html . The Opportunity The Claim Operations Associate is a vital part of the MRSI Claims team. The Associate helps to ensure timely and efficient reconciliation of financial transactions across our claims portfolio, including the processing of payments, pursuing collections and recoveries, and assisting with account replenishments. The Associate also ensures reliable data quality in our incoming and outgoing financial records, manages communications with internal and external stakeholders and business partners, and helps to process first notices and loss and related correspondence.
Responsibilities:
Validate and accurately process financial transactions for claims that are being handled by the MRSI Claims team and/or being handled by the assigned TPAs, MGAs and Coverholders. Input payment data and issue timely payments to insureds, claimants, vendors and associated parties. Ensure that checks, ACH payments, and wire transfers are efficiently processed and recorded. Reconcile and process financial transactions related to account replenishments and reimbursements. Request, process and import third-party data submissions while identifying any issues/inconsistencies. Prioritize daily workload to ensure that all tasks are completed within their deadlines. Communicate clearly with internal and external stakeholders and with business partners. Demonstrate proficiency in multiple systems, including but not limited to:
ISCyL, FSRI, SharePoint, workflow tools, and TPA claim-handling systems. Process incoming emails, and accurately create or update claim files based upon the incoming information. Assign claim handlers to newly created claims based upon assignment rules. Assist with preparation of loss runs when requested by agents and/or underwriters. Participate in special projects and adhoc reporting, as required Job Requirements:
Associates degree preferred or equivalent relevant work experience. Excellent organizational, multi-tasking and time management skills. Ability to build and sustain internal and external business relationships. Enjoys working in a fast-paced work environment. Self-motivator and effective at prioritization. Proactive in identifying process improvements and adaptive to change. Collegial team member who contributes to an upbeat, inclusive environment. This role is being offered in either our Atlanta or Philadelphia offices. At Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Recommended Skills Accounting Business Process Improvement Claim Processing Communication Data Quality Finance Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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