Technical Trainer - Network Security -Virtual Office

Company Name:
J. Patrick and Associates
Technical Trainer- Network Security -Virtual Office

Our client, a leading developer of Network Security solutions is seeking a Technical Trainer for their headquarters the Northeast Region. This is a virtual position and can be anywhere within the USA and will require the candidate to travel 70-80% of the time and live within 1 hour proximity to an airport. The ideal candidate will be someone who is customer oriented and is comfortable in being customer centric. Experience conducting training seminars, have done presentations, and have experience in business development consulting is a major plus.
Duties & Responsibilities
Ensure the delivery of world-class training on our client's hardware and software products.
Deliver technical training classes on products to customers, partners and employees.
Develop courses for worldwide delivery. Manage course development process from design to completion. Must work collaboratively and cross-functionally with product experts.
Become a product expert. Achieve highest certification levels on products.
Develop expertise on products by building applications for internal use or rotating into the Professional Services organization.
Assist as a subject matter expert for certification exams and other enablement-related activity.
Other responsibilities and key result areas will be assigned as required
5+ years of technical training and courseware development experience with a proven track record of success.
Experience with courseware development and training projects
Ability to gather requirements, perform instructional designs, get buy-in by stake-holders, and lead the development effort, assist in developing education marketing collateral.
Familiar with Instructional Design and the ADDIE process.
Ability to assist in identifying, defining, and refining processes (in both course development and delivery).
Experience in mentoring trainers, and developing/delivering train-the-trainer programs, is a plus.
Technical background must include significant experience with, and knowledge of: IP networks and IP security.
Experience with Firewalls, IPS, IDS, PKI, encryption, identity management, intrusion detection and access control.
Must have experience troubleshooting and configuring IP networks and providing access control.
Experience in network security products such as: firewalls, VPN, SSL, network access control (NAC), intrusion detection or intrusion prevention systems (IDS/IPS), web proxies, UTM, anti-virus, anti-malware devices.
4+ years of experience in implementing security products in the network area.
Experience in providing support for remote access solutions, network services (DNS, DHCP, HTTP(S)), and web proxies.
Must be customer service oriented, and must have a track record of consistently exceeding customer expectations.
Must be able to travel 70-80% of the time.
Education and Certification Requirements
BS Degree in Computer Science, EE or equivalent experience.
Certification such as CompTIA, CTT+ (Certified Technical Trainer) is helpful. Also MCSE, CCNA desired
Strong IP networking skills, Cisco certified preferred.
5+ years technical training delivery and development lead experience, plus 2+ years in Visual Communications.
Preference for candidates with fluency in Spanish and/or Portuguese, fluency in French also a plus.

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