Data Analyst I
Responsible for measuring and assessing the effectiveness of ICOMS Operations and Support Systems (iOSS) through performance reporting, trending and analysis. Analyzes data, identifies trends and produces reports to support company strategies and improve individual performance. Ensures quality processes and programs are being utilized and are effective by developing performance measurements and communicating performance.
PRIMARY RESPONSIBILITIES AND
Essential Functions:
Ensures optimal efficiency by monitoring performance levels, analyzing trends, and providing recommendations for improvement;
Develop view of individual contributor performance across multiple performance factors;
Perform individual contributor level data analytics, develop outlier management reports for targeted monitoring and results trending reports;
Analyze monthly performance results at the line of business, location and individual contributor level;
Provide recommended adjustments to metric targets and weights based on performance levels;
Document analytics query requirements and develop reporting in designated databases;
Writes reports, creates charts, presentations and timelines in support of department or business operations;
Identifies, researches, and resolves discrepancies in analytical procedure or cross-functional methods;
Interprets operational requirements and Methods and Procedures for inclusion in studies and analysis, and to conduct root causes analyses and make recommendations to improve the business processes;
Provides recommendations for operational efficiencies and process improvements and assists in policy development to support change initiatives;
May write code to automate reports and templates and consolidate data into reports and knowledge;
Conducts statistical analyses to create actionable insights for department leadership;
Presents data and provides recommendations to department leadership for their use in making operational decisions, identifying process improvements and developing policy development to support change initiatives;
Participates in team or departmental meetings and individual meetings with supervisor concerning own job performance;
Attends job-related initial, cross-training and refresher training.
QUALIFICATIONS
MINIMUM:
Education and/or 1 years of experience in data mining, working with large data sets, and recommending innovative analytical solutions;
Solid experience using Microsoft Office Suite applications in a work setting with strong knowledge of Word, Excel and PowerPoint. Successful candidates will need to assimilate large quantities of data in pivot tables and macro automation in Excel;
Proven aptitude for math and analytics;
Excellent soft skills such as: interpersonal, leadership, presentation, and collaborative, allowing candidate to work effectively with teams throughout organization.
PREFERRED:
BA/BS in a related field (i.e. Finance, Marketing, Business, etc.);
Experience working in telecommunications industry;
Familiarity with Cox systems ICOMs, OBIEE, etc.;
Familiarity with database tools such as Access, SQL, Oracle, SAAS;
Demonstrated experience communicating with and influencing higher level leaders.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
PRIMARY RESPONSIBILITIES AND
Essential Functions:
Ensures optimal efficiency by monitoring performance levels, analyzing trends, and providing recommendations for improvement;
Develop view of individual contributor performance across multiple performance factors;
Perform individual contributor level data analytics, develop outlier management reports for targeted monitoring and results trending reports;
Analyze monthly performance results at the line of business, location and individual contributor level;
Provide recommended adjustments to metric targets and weights based on performance levels;
Document analytics query requirements and develop reporting in designated databases;
Writes reports, creates charts, presentations and timelines in support of department or business operations;
Identifies, researches, and resolves discrepancies in analytical procedure or cross-functional methods;
Interprets operational requirements and Methods and Procedures for inclusion in studies and analysis, and to conduct root causes analyses and make recommendations to improve the business processes;
Provides recommendations for operational efficiencies and process improvements and assists in policy development to support change initiatives;
May write code to automate reports and templates and consolidate data into reports and knowledge;
Conducts statistical analyses to create actionable insights for department leadership;
Presents data and provides recommendations to department leadership for their use in making operational decisions, identifying process improvements and developing policy development to support change initiatives;
Participates in team or departmental meetings and individual meetings with supervisor concerning own job performance;
Attends job-related initial, cross-training and refresher training.
QUALIFICATIONS
MINIMUM:
Education and/or 1 years of experience in data mining, working with large data sets, and recommending innovative analytical solutions;
Solid experience using Microsoft Office Suite applications in a work setting with strong knowledge of Word, Excel and PowerPoint. Successful candidates will need to assimilate large quantities of data in pivot tables and macro automation in Excel;
Proven aptitude for math and analytics;
Excellent soft skills such as: interpersonal, leadership, presentation, and collaborative, allowing candidate to work effectively with teams throughout organization.
PREFERRED:
BA/BS in a related field (i.e. Finance, Marketing, Business, etc.);
Experience working in telecommunications industry;
Familiarity with Cox systems ICOMs, OBIEE, etc.;
Familiarity with database tools such as Access, SQL, Oracle, SAAS;
Demonstrated experience communicating with and influencing higher level leaders.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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