Data Analyst I
Description
Responsible for measuring and assessing the effectiveness of ICOMS Operations and Support Systems (iOSS) through performance reporting, trending and analysis. Analyzes data, identifies trends and produces reports to support company strategies and improve individual performance. Ensures quality processes and programs are being utilized and are effective by developing performance measurements and communicating performance.
PRIMARY RESPONSIBILITIES AND
Essential Functions:
Ensures optimal efficiency by monitoring performance levels, analyzing trends, and providing recommendations for improvement;
Develop view of individual contributor performance across multiple performance factors;
Perform individual contributor level data analytics, develop outlier management reports for targeted monitoring and results trending reports;
Analyze monthly performance results at the line of business, location and individual contributor level;
Provide recommended adjustments to metric targets and weights based on performance levels;
Document analytics query requirements and develop reporting in designated databases;
Writes reports, creates charts, presentations and timelines in support of department or business operations;
Identifies, researches, and resolves discrepancies in analytical procedure or cross-functional methods;
Interprets operational requirements and Methods and Procedures for inclusion in studies and analysis, and to conduct root causes analyses and make recommendations to improve the business processes;
Provides recommendations for operational efficiencies and process improvements and assists in policy development to support change initiatives;
May write code to automate reports and templates and consolidate data into reports and knowledge;
Conducts statistical analyses to create actionable insights for department leadership;
Presents data and provides recommendations to department leadership for their use in making operational decisions, identifying process improvements and developing policy development to support change initiatives;
Participates in team or departmental meetings and individual meetings with supervisor concerning own job performance;
Attends job-related initial, cross-training and refresher training.
Qualifications
QUALIFICATIONS
MINIMUM:
Education and/or 1
years of experience in data mining, working with large data sets, and recommending innovative analytical solutions;
Solid experience using Microsoft Office Suite applications in a work setting with strong knowledge of Word, Excel and PowerPoint. Successful candidates will need to assimilate large quantities of data in pivot tables and macro automation in Excel;
Proven aptitude for math and analytics;
Excellent soft skills such as: interpersonal, leadership, presentation, and collaborative, allowing candidate to work effectively with teams throughout organization.
PREFERRED:
BA/BS in a related field (i.e. Finance, Marketing, Business, etc.);
Experience working in telecommunications industry;
Familiarity with Cox systems ICOMs, OBIEE, etc.;
Familiarity with database tools such as Access, SQL, Oracle, SAAS;
Demonstrated experience communicating with and influencing higher level leaders.
About Cox Communications
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.
Organization: Cox Communications, Inc.
Primary Location: US-GA-Atlanta-6305 Peachtree Dunwoody Rd
Employee Status: Regular
Job Level: Individual Contributor
Shift: Day Job
Travel: No
Schedule: Full-time
Unposting Date: Ongoing
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Responsible for measuring and assessing the effectiveness of ICOMS Operations and Support Systems (iOSS) through performance reporting, trending and analysis. Analyzes data, identifies trends and produces reports to support company strategies and improve individual performance. Ensures quality processes and programs are being utilized and are effective by developing performance measurements and communicating performance.
PRIMARY RESPONSIBILITIES AND
Essential Functions:
Ensures optimal efficiency by monitoring performance levels, analyzing trends, and providing recommendations for improvement;
Develop view of individual contributor performance across multiple performance factors;
Perform individual contributor level data analytics, develop outlier management reports for targeted monitoring and results trending reports;
Analyze monthly performance results at the line of business, location and individual contributor level;
Provide recommended adjustments to metric targets and weights based on performance levels;
Document analytics query requirements and develop reporting in designated databases;
Writes reports, creates charts, presentations and timelines in support of department or business operations;
Identifies, researches, and resolves discrepancies in analytical procedure or cross-functional methods;
Interprets operational requirements and Methods and Procedures for inclusion in studies and analysis, and to conduct root causes analyses and make recommendations to improve the business processes;
Provides recommendations for operational efficiencies and process improvements and assists in policy development to support change initiatives;
May write code to automate reports and templates and consolidate data into reports and knowledge;
Conducts statistical analyses to create actionable insights for department leadership;
Presents data and provides recommendations to department leadership for their use in making operational decisions, identifying process improvements and developing policy development to support change initiatives;
Participates in team or departmental meetings and individual meetings with supervisor concerning own job performance;
Attends job-related initial, cross-training and refresher training.
Qualifications
QUALIFICATIONS
MINIMUM:
Education and/or 1
years of experience in data mining, working with large data sets, and recommending innovative analytical solutions;
Solid experience using Microsoft Office Suite applications in a work setting with strong knowledge of Word, Excel and PowerPoint. Successful candidates will need to assimilate large quantities of data in pivot tables and macro automation in Excel;
Proven aptitude for math and analytics;
Excellent soft skills such as: interpersonal, leadership, presentation, and collaborative, allowing candidate to work effectively with teams throughout organization.
PREFERRED:
BA/BS in a related field (i.e. Finance, Marketing, Business, etc.);
Experience working in telecommunications industry;
Familiarity with Cox systems ICOMs, OBIEE, etc.;
Familiarity with database tools such as Access, SQL, Oracle, SAAS;
Demonstrated experience communicating with and influencing higher level leaders.
About Cox Communications
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.
Organization: Cox Communications, Inc.
Primary Location: US-GA-Atlanta-6305 Peachtree Dunwoody Rd
Employee Status: Regular
Job Level: Individual Contributor
Shift: Day Job
Travel: No
Schedule: Full-time
Unposting Date: Ongoing
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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