Business Systems Analyst
About the PositionThis position is the subject matter expert for High Jump warehouse management systems solutions including all periphery systems such as reporting, labor management, inventory optimization, inventory planning, etc.
Conducts appropriate training and ensures that employees at all levels are knowledgeable of the system.
Functions Troubleshoots and diagnoses system issues for users on-site.
Addresses complaints, resolves problems, and instructs users on corrective actions.
Prioritizes work orders and works to resolve in the order of business importance.
Keeps appropriate staff updated on the status of outstanding work orders.
Modifies warehouse management system security files to add new employees, delete former employees, and change employee names, following notice received from computer user departments and personnel office.
Ensures that users are accessing systems at appropriate levels.
Any discrepancies are reported to General Manager.
Tests software upgrades and updates software validation documentation.
Applies working knowledge of SQL programming language, as well as use of technical knowledge of connecting to and manipulating relational databases, extracting data, and writing/modifying business intelligence and other systems reports.
Assists reporting solution administration, providing analytical queries and tools for operational management as needed.
Conducts periodic inventory slotting and zoning analysis in warehouse and executes changes in collaboration with Operations.
Conducts system configuration, including establishing new locations, zones, search paths, reason codes, and label development.
Modifies and controls items contained in the SKU Master database.
Trains employees on system and related device usage.
Assist in technical specifications and other deliverable documentsDevelop test cases and plans to complete the unit testing.
Provide on-call support for production applicationsMonitor and configure application performance and improve response timesTroubleshoot and repair Warehouse Handheld Scanners / Devices, and hardwarePeriodically review and analyze software and hardware needs, recommend changes and upgrades to provide efficient, effective and timely service to the users at all levels in the companyObserve and report equipment performance deficiencies, coordinate equipment repairs and suggest alternative devicesPrepare/perform, various administrative activities, such as maintaining software files, computer, telephone and computer related equipment inventory, etc.
Maintain all servers, software, hardware and user devices.
Develop, implement and maintain the preventative maintenance and replacement schedule.
Manages the design, development and/or implementation of new or enhanced systems projects or programs.
Maintains appropriate disaster recovery protocols and periodically audits protocols to ensure they are effective.
Maintains proper system back up processes tasks as assigned by the General Manager Qualifications Bachelor's degree (B.
A.
) from a four-year College or University in Information Technology or related field; or one to two years related experience and/or training; or equivalent combination of education and experience.
Preferred but not required experience with the warehouse or logistics JDA/Red Prairie or HighJump preferred, but not requiredWorking SQL Query/Programming skills.
Warehousing or Logistics Industry experience.
Help Desk or User Resolution experience.
Experience with formal project management practices Knowledge of formal systems development methodologiesExcellent planning, client support, communication and organization skillsFacilitate or participate in meetings with Warehouse/Operations teamsExcellent knowledge of hardware, OS (Windows), network and communications, multi-tiered architecture and applicationsStrong analytical and problem-solving skillsCompletes work independently; receives general guidance on tasks Competencies Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
Communicate for Impact - Proactively communicate with all stakeholders throughout the life cycle of programs and projects.
Influencing Others - Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise.
Authentically gains trust and support of peers.
Managing Transitions/ Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
Strategic Agility - Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco's long-term organizational strategy.
Travel Requirements This position is expected to travel approximately 25% - 50%.
A passport is not required but recommended.
Salary:
$9.
00 - $16.
45.
Estimated Salary: $20 to $28 per hour based on qualifications.
Conducts appropriate training and ensures that employees at all levels are knowledgeable of the system.
Functions Troubleshoots and diagnoses system issues for users on-site.
Addresses complaints, resolves problems, and instructs users on corrective actions.
Prioritizes work orders and works to resolve in the order of business importance.
Keeps appropriate staff updated on the status of outstanding work orders.
Modifies warehouse management system security files to add new employees, delete former employees, and change employee names, following notice received from computer user departments and personnel office.
Ensures that users are accessing systems at appropriate levels.
Any discrepancies are reported to General Manager.
Tests software upgrades and updates software validation documentation.
Applies working knowledge of SQL programming language, as well as use of technical knowledge of connecting to and manipulating relational databases, extracting data, and writing/modifying business intelligence and other systems reports.
Assists reporting solution administration, providing analytical queries and tools for operational management as needed.
Conducts periodic inventory slotting and zoning analysis in warehouse and executes changes in collaboration with Operations.
Conducts system configuration, including establishing new locations, zones, search paths, reason codes, and label development.
Modifies and controls items contained in the SKU Master database.
Trains employees on system and related device usage.
Assist in technical specifications and other deliverable documentsDevelop test cases and plans to complete the unit testing.
Provide on-call support for production applicationsMonitor and configure application performance and improve response timesTroubleshoot and repair Warehouse Handheld Scanners / Devices, and hardwarePeriodically review and analyze software and hardware needs, recommend changes and upgrades to provide efficient, effective and timely service to the users at all levels in the companyObserve and report equipment performance deficiencies, coordinate equipment repairs and suggest alternative devicesPrepare/perform, various administrative activities, such as maintaining software files, computer, telephone and computer related equipment inventory, etc.
Maintain all servers, software, hardware and user devices.
Develop, implement and maintain the preventative maintenance and replacement schedule.
Manages the design, development and/or implementation of new or enhanced systems projects or programs.
Maintains appropriate disaster recovery protocols and periodically audits protocols to ensure they are effective.
Maintains proper system back up processes tasks as assigned by the General Manager Qualifications Bachelor's degree (B.
A.
) from a four-year College or University in Information Technology or related field; or one to two years related experience and/or training; or equivalent combination of education and experience.
Preferred but not required experience with the warehouse or logistics JDA/Red Prairie or HighJump preferred, but not requiredWorking SQL Query/Programming skills.
Warehousing or Logistics Industry experience.
Help Desk or User Resolution experience.
Experience with formal project management practices Knowledge of formal systems development methodologiesExcellent planning, client support, communication and organization skillsFacilitate or participate in meetings with Warehouse/Operations teamsExcellent knowledge of hardware, OS (Windows), network and communications, multi-tiered architecture and applicationsStrong analytical and problem-solving skillsCompletes work independently; receives general guidance on tasks Competencies Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
Communicate for Impact - Proactively communicate with all stakeholders throughout the life cycle of programs and projects.
Influencing Others - Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise.
Authentically gains trust and support of peers.
Managing Transitions/ Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
Strategic Agility - Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco's long-term organizational strategy.
Travel Requirements This position is expected to travel approximately 25% - 50%.
A passport is not required but recommended.
Salary:
$9.
00 - $16.
45.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
