Customer Service/ Medical Coder


Gregory C. Thompson

2776 Scenic Terrace

East Point, GA 30344

gthompson3484@yahoo.com                                                                                                                                                  
(404)398-2313


OBJECTIVE
Dynamic and diligent medical professional, seeks a position as a Medical Coder and Biller that utilizes my extensive customer service experience, medical and computer knowledge in the healthcare industry.
 
EDUCATION

Everest College, Atlanta, GA
Diploma in
Medical Billing and Coding, 2012


Clark Atlanta
University
,
Atlanta, GA, 2003-2005
University
Coursework


PROFESSIONAL QUALIFICATIONS



  • ICD-9

  • CPT

  • HCPCS
    Coding

  • CMS
    1500 Forms

  • Medisoft

  • Charting

  • Appointment
    Setting

  • HIPAA
    Certified

  • MS
    Office

  • Filing

  • UB-92
    Billing                       

  • Medicaid/Medicare

  • OSHA
    Certified

  • Insurance
    Verification

  • Customer
    Service

  • Claims

  • Gear
    • Advanced MD

    • Transengen

    PROFESSIONAL EXPERIENCE

    Specialist, Me-Ality/ Unique Solutions, Atlanta,
    GA, February 2013- Currently




    • introducing
      innovative and creative customer service techniques to attract customers into
      trying our services

    • marketing
      and managing the company’s services to insure company growth

    • keeping
      track of scanner use, calibrating the system, checking daily emails, and answer
      phone calls



    Externship, Polaris Medical Group, Atlanta, GA, October 2012- November 2012




    • became
      proficient in making appointments for patients, verifying insurance, and
      collecting payments and co-pays

    • processed
      and coded doctors diagnosis and procedures using ICD-9, CPT, and HCPCS manuals

    • worked
      closely with the office manager in keeping all claims current  including surgical procedures the doctor did
      outside of the office


    Associate, Zara, Atlanta, GA, September 2010- September 2011 




    • stocking, replenishing, folding, hanging, displaying
      and merchandising products

    • providing excellent customer service according to
      company standards on the selling floor, in the fitting room and at the cash
      point

    • maximize selling opportunities by knowing the stores
      product and assisting the customers with any questions and concerns


    Associate, H&M, Atlanta, GA, July 2008- December 2009




    • stocking, replenishing, folding, hanging, displaying
      and merchandising products

    • providing excellent customer service according to
      H&M standards on the selling floor, in the fitting room and at the cash
      point

    • maximize selling opportunities by knowing the stores
      product and assisting the customers with any questions and concerns


    Associate, Bath & Body Works, Atlanta, GA, 2005-2006




    • assist
      the store by selling body care and fragrance products

    • working
      on the register while providing great customer service

    • stocking
      the shelves and supply room



    Guest Services, Grady
    Memorial Hospital
    , Atlanta, GA, 2003- 2004 




    • transport
      patients throughout the entire hospital while working closely with nurses and
      doctors

    • aid
      and assist with any questions a visitor or customer may have

    • answer
      phone calls and dispatched patients





    • ID#: 69733
    • Location: Atlanta, GA , 30344

    Don't Be Fooled

    • When selling, do not put your home address in your ad.
    • To avoid scams, buy and sell with people you can meet locally, in person.
    • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
    • Never give out financial or private information like account numbers, PayPal login, or social security number.
    • If an offer sounds too good to be true, it is. Walk away!