Customer Service/Admin Support

June Giles

1150 Astor Avenue–Apt# 2423

Atlanta, GA 30310



Overview:   Seeking employment within a growth oriented company, where my Customer Service skills may be utilized.     



Proficient in Microsoft Office Programs (Word, Excel, PowerPoint, Outlook, Great Plains, MiniOfs)Strong written and verbal communication skills

Staff  training

Problem solving with direct resolution


Employment History:


5/05-9/11   SYNQ Solutions Inc.    Program Manager Support Administrator     Atlanta, GA

  • Communicated effectively with multiple departments for promotional distribution planning
  • Performed inventory maintenance including item set up, substitution parts, description accuracy
  • National Promotional campaigns orders distribution for company, dealer /national  retail locations
  • Processed new store merchandising kits for company and dealers locations
  • Tested trial orders for promotional items distribution and quality assurance
  • Processed backorder  inventory, transferred, processed and completion within 24 hours
  • Client Technical Support password reset, location assigning and data reports
  • Handled in-bound/outbound calls processing orders and expediting all customer shipping destinations updates, delivery dates changes
  • Provided excellent verbal and written correspondence skills
  • Proven problem solving, research and resolution skills


2/05-5/05   Priority One Staffing      Customer Service Representative            Atlanta, GA

  • Handled  in-bound/outbound client calls 
  • Processed orders via fax, email and by phone 
  • Entered client surveys 
  • Assisted Program Managers with processing orders 
  • Assisted accounting department with return merchandise 


10/03-12/04        TRC Staffing        Logistics/Resolution Clerk                    Atlanta, GA

  • Shipped verifications for delivery and returns.
  • Referenced bill of lading received transportation companies.
  • Managed division logs for companies regional, departmental and vendor suppliers


6/02-7/03     The People’s Network        On-Site Manager                                         Atlanta, GA

  • Supervised Staff for  Billings, Collections and Technical Support
  • Interviewed potential employees
  • Conducted new hire orientation
  • Performed payroll verifications
  • Administered personal time off  request
  • Employee Incentive Programs



1/12-5/13   Atlanta Technical College/Phlebotomy Technician (Graduation: 5/13)   Atlanta, GA

9/81-2/83    Essex College of Business/Business Administration (Certification: 5/83)  Newark, NJ 


  • ID#: 70420
  • Location: Atlanta, GA , 30310

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