Customer Service/Data Entry
6640 Akers Mill Rd SE # 4330
Atlanta, GA 30339
Michelle E. Gallo
A challenging position requiring strong skills in
2006-Present The Home Depot At Home
Branch support coordinator and job coordinator. Enter jobs
Customer service Rep 1
Customer service operator and oversee order entry.
Handle customer complaints and answer questions.
Track shipments, credits, and invoices.
Create and maintain return goods log
Enter, release and check merchandise orders for
Senior Order Entry Specialist
Maintain NLA log and various reports.
Filing and confirmation notices.
Maintain retail accounts and return authorization.
Receive and distribute Intranet orders
Maintain and distribute lost sales and back order
Train new order entry personnel.
Log customer complaints and follow through.
Handle High profile accounts
Environmental Safety Worker
Customer service and public relations liaison for
Performed vehicle inspections to determine if all
Follow lead of direct supervisor
Extensive daily travel to various tag offices
Issue waivers and/or exemptions in accordance with the
Customer service and Accounting Rep
Wrote rental contracts, account management, bookkeeping,
Responsible for inventory control and maintaining a
Customer service duties included: answering phones,
Agency Service Rep
Began as typist in 1972: processed unemployment claims
Interact directly with both internal and external
Supply room inventory control coordinator.
Clerk and transcriber for administrative Law Judge
Handled special projects upon request: coordinate and
Certificates and Awards
HOMER AWARD for excellence through Home Depot at home services
Basic Communications course through New York State Civil
5S lean Program sponsored by Visteon Aftermarket
Leading the way and Employee Appreciation Award through