Customer Service

 



Sheryl D. Dixon 



5712 Westhill Circle



College Park, GA 30349



(404) 803-2332





Customer Service Representative



 



Project manager for Insurance Sales recruiting and building clients’
base.  Collaborated with each client and



developed a plan to fit their individual needs.  Persuaded each client the important of
securing their financial growth for the future.  Are you interested in a Professional Customer
Representative than I am the one for the position?  Customer Service is one of the core elements
of business growth.



 



 



Key Strength



Customer Focused                                   Time
Management                                           
Problem Solver



 



Leadership Skills                                      People Person                                                  
Flexible



 



Goal Setting & Achievement                  Interpersonal Skills                                           Team
Player



 



Career Development



            Insurance Agent, Primerica, Duluth GA                                                                
(May 2013-Present)




  • Recruited
         clients for Insurance Sales/Enrollment for Financial Service Products.

  • Elevated
         and identified weakness and customized Individual Financial Plan.

  • Dealt
         directly with applicants advising them of enrollment options, different
         products features, billings processes, and resolutions of problems



 



Assistant Director, Little People’s Learning Center                                       (August 2011-April
2013)




  • Communicated
         with Parent to resolve any conflict that was of concern..

  • Informed
         teachers the importance of quality service and communication adequate
         information to parents.

  • Trained
         teachers on the importance of following curriculum and daily schedule.



 



Lead Teacher, Sheltering Arms, Union City,
GA                                                   (Oct 2006- August 2011)




  • Encouraged
         parent to volunteer and participate in center activities.

  • Consulted
         with Family Support, Curriculum Specialist, and Director concerning
         students with Individual Elevation Plan.

  • Documented
         benchmarks, teachers’ progress, and monthly reports.



 



Librarian/Teacher Assistant Atlanta Technical College, Atlanta, GA                      (April 2003-May 2006)




  • Answered
         phone and recorded messages for teacher.

  • Organized
         office and addressed students concerns during instructional hours.

  • Graded
         and recorded student’s grades.



 



Education



Mercer
University, McDonough, GA 



Bachelor of Science in Social Science, Human Services                                                                (12/2011)          



 



Atlanta
Technical College,
Atlanta, GA



Diploma in Marketing Management                                                                                               (09/2005)



Diploma in Early Childcare and
Education                                                                                     



Technical Certificate of Credit in
Small Business Management                                                     (052005)



 



 



Involvement at ATC: (reshaped
my professional identity and instilled entrepreneurial spirit) 



Future Business Leaders of America (FBLA), Parliamentarian & Asst. Parliamentarian              2003-2005




  • Earned first place in two state FBLA competitions
    for solving complex business scenarios

  • Went on to two national competitions in Dallas, TX





 



Delta Epsilon Chi
(DEX) – College version of DECA Club
                                                         2003-2005




  • Traveled to a national competition in Anaheim, CA



 



Professional Mentorship Experience
with ATC Professor (sought independently)               2003-2005



 



 



Volunteer Experiences:



Secretary PTSA,
Hapeville Charter Career Academy                                                                          
2013-present                                                                                                                                                           



Vice President of the
Usher Board
, Harvest Outreach Family Worship Center                                 2005-present




  • Discernment of people;
         insightfulness

  • Greet attendees and set
         inviting environment



 



 



 

 



 

 



 





 

 



                                                                            





        



        
      



 



Assistant Director, Little People’s Learning Center                                       (August 2011-April
2013)




  • Communicated
         with Parent to resolve any conflict that was of concern..

  • Informed
         teachers the importance of quality service and communication adequate
         information to parents.

  • Trained
         teachers on the importance of following curriculum and daily schedule.



 



Lead Teacher, Sheltering Arms, Union City,
GA                                                   (Oct 2006- August 2011)




  • Encouraged
         parent to volunteer and participate in center activities.

  • Consulted
         with Family Support, Curriculum Specialist, and Director concerning
         students with Individual Elevation Plan.

  • Documented
         benchmarks, teachers’ progress, and monthly reports.



 



Librarian/Teacher Assistant Atlanta Technical College, Atlanta, GA                      (April 2003-May 2006)




  • Answered
         phone and recorded messages for teacher.

  • Organized
         office and addressed students concerns during instructional hours.

  • Graded
         and recorded student’s grades.



 



Education



Mercer
University, McDonough, GA 



Bachelor of Science in Social Science, Human Services                                                                (12/2011)          



 



Atlanta
Technical College,
Atlanta, GA



Diploma in Marketing Management                                                                                               (09/2005)



Diploma in Early Childcare and
Education                                                                                     



Technical Certificate of Credit in
Small Business Management                                                     (052005)



 



 



Involvement at ATC: (reshaped
my professional identity and instilled entrepreneurial spirit) 



Future Business Leaders of America (FBLA), Parliamentarian & Asst. Parliamentarian              2003-2005




  • Earned first place in two state FBLA competitions
    for solving complex business scenarios

  • Went on to two national competitions in Dallas, TX





 



Delta Epsilon Chi
(DEX) – College version of DECA Club
                                                         2003-2005




  • Traveled to a national competition in Anaheim, CA



 



Professional Mentorship Experience
with ATC Professor (sought independently)               2003-2005



 



 



Volunteer Experiences:



Secretary PTSA,
Hapeville Charter Career Academy                                                                          
2013-present                                                                                                                                                           



Vice President of the
Usher Board
, Harvest Outreach Family Worship Center                                 2005-present






 



  • ID#: 73154
  • Location: Atlanta, GA , 30349

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Customer Service Leader (Director of Customer ...
Conyers, GA Hill Phoenix Inc
Customer Service Representative
Douglas, GA Pizza Hut
Restaurant Customer Service Rep
Macon, GA Papa John's
Restaurant Customer Service Rep
Dublin, GA Papa John's
Restaurant Customer Service Rep
Winder, GA Papa John's
Restaurant Customer Service Rep
Douglasville, GA Papa John's