Warehouse associate/Customer service

Kematha R.Walton

3649 Buford Highway N.E Apt B4

Atlanta,GA. 30329

404-315-4887(home)

404-645-1905(Cell)

 

Objective:                                      To be an active & excellent employee in your organization and to express and develop my professional skills for the mutual benefit of the company and myself.

 

Experience:

 

Burger King                                                                                                                                                                                                                                                                                                                                                                                                                                                              Atlanta,GA.

Cashier                                                                                                                                                                                                                                                                                                                                                                                                                                                07/2013 to Present

Ÿ   Greet customers with a willingness to help.

Ÿ   Transferring orders to the kitchen to have them prepare customers food.

Ÿ   Collect cash from customers,check and charge payments, perform exchange transactions.

Ÿ   Act on behalf of the company to provide good customer service.

 

Harriet Tubman                                                                                                                                                                                                                                                                                                                                                                                               Minneapolis,MN

Women Advocate                                                                                                                                                                                                                                                                                                                                                                       11/2010 to 06/2013

Ÿ          Provide services to homeless women by assisting them with safety planning and helpful resources.

Ÿ   Assist with facilitating domestic violence meetings at our shelter to help deter women from the cycles of abuse. 

Ÿ   Answer crisis calls and help to set up transportation to get women to safety.

 

Iqor Holdings,Inc                                                                                                                                                                                                                                                                                                                                                                                                       Plymouth,MN

Senior Post Write Off Specialist                                                                                                                                                                                                                                                                        04/2004 to 11/2010

Ÿ          Go over delinquent wireless bills with customers in collections.

Ÿ   Update credit report with the 3 major credit reporting agencies.

Ÿ   Respond to written correspondence by customers in dispute either by phone or mail.

 

Rem Hennepin                                                                                                                                                                                                                                                                                                                                                                                       St. Louis Park,MN

Direct Service Professional                                                                                                                                                                                                                                                                                                     02/2008 to 04/2009

Ÿ          Assisted clients with feeding, personal hygiene care and coordinate both indoor/outdoor activities.

Ÿ   Administered medications.

Ÿ   Help to ensure that quality, friendly and dedicated service is provided to REM clients

 

Blue Cross/Blue Shield of MN                                                                                                                                                                                                                                                                                                                                 Eagan,MN

Customer Service Representative                                                                                                                                                                                                                                                      12/2002 to 04/2004

Ÿ   Answering calls and explaining medical coverage to our customers/medical providers.

Ÿ   Process medical claims for approval of payments for services rendered.

Ÿ   Explain to customers about health insurance policies/procedures.

 

 

 

Education:                                  Rasmussen College                                                                                                                                                                                                    Brooklyn Park,MN

                                                                                                                                        Associates in Applied Science                                                                                                                                                                                                                                           2010

Ÿ   Maintained a 3.6 and made the Dean's List in 2009.

Ÿ   Recieved Degree in Human Services

 

References:                  Available upon request

 

  • ID#: 75185
  • Location: Atlanta, GA , 30329

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