Night Audit

Fatou K Cham

4445 Abingdon Drive

Stone Mountain, GA 30083

404-567-3545

Fatou.cham01@gmail.com 

 

Seeking a challenging Night Audit position with growth potential that will enable me to add value to a Company’s processes and procedures by utilizing my Customer Service, Accounting and analytical abilities.

 

Profile

·     More than 10 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving, and planning/implementing proactive procedures.

·     Exceptional leadership and management skills.

·     Possess solid computer skills using Microsoft Excel, Microsoft Word and type 65+ words per minute.

·     Ability to train, motivate, and supervise.

·     A team player, acknowledged as “Total Quality Customer Service Professional.”

·     Develop and implement plans, conduct audits and variance analyses, and maintain/update accurate inventories

Employment

Hawthorn Suites Hotel, Atlanta, GA

April 2007 - October 2009

Guest Service Manager

·     Prepared, verified, and processed invoices.

·     Maintained listing of accounts receivable.

·     Prepared batches of invoices for date entry.

·     Verified that transactions comply with financial policies and procedures.

·     Monitored and ordered office supplies.

·     Completed daily deposits and bank reconciliation.

·     Investigated and resolved variances on accounts.

·     Managed the Front Office and Shuttle staff.

 

 

 

 

Hawthorn Suites Hotel, Atlanta, GA

March 2006 – April 2007

 

Front Desk Agent

·     Performed check-in and check-out for individual and groups according to established procedures.

·     Answered incoming calls and make reservations.

·     Handled & coordinated room assignments and pre-arrivals.

·     Offered referral for services and handled requests for information.

 

 

 

Crowne Plaza Perimeter NW, Atlanta, GA

Front Desk Supervisor/Front Desk Agent

·     Performed check-in and check-out processes.

·     Completed staff schedule.

·     Ensured accuracy on billing.

·     Observed and adhered to established safety, security and emergency procedures.

·     Lead trainer responsibility.

 

June 2000 – February 2005

Education

Kennesaw State University, Kennesaw, GA

May 2013

 

Bachelor of Business Administration in Accounting

 

    

 

 

  • ID#: 79170
  • Location: Atlanta, GA , 30339

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