Benefits Specialist, Healthcare, Customer Service, Administrative

Deborah Rufus LewisEntrepreneur, Sales ConsultantAtlanta, GAjdarl1756@yahoo.com - 678-724-3285Licensed Life Insurance Producer with ability to sell fixed annuities, property and casualty insurance (auto andhome). Experienced in multiple areas of the healthcare industry as a Medical Assistant. Seeking a positionin order to continue utilizing my skills and expertise assisting patients with their medical needs and concernsas directed by the physician and other departmental authoritative staff. I have an extensive history of workingwith patients and have been very fortunate to have gained all the knowledge and wisdom in caring for andproviding a level of care for which I have such passion. I have worked in Internal Medicine, Family Practice,Gastroenterology, Orthopedic, Pediatrics, Nephrology with experience in Cardiology, Orthopedic, GYN andOphthalmology.WORK EXPERIENCERepresentative/Life Insurance AgentPrimerica Life Insurance Company - May 2013 to PresentBenefits Specialist/Life Insurance AgentAmerican Family Life Insurance Company - January 2013 to May 2013Medical Assistant/Clinical AssistantSouthwest Atlanta Nephrology - Atlanta, GA - November 2002 to September 2011Responsible for supervisory duties of clinical staff, patient care, triage, diagnostic procedures, phoned inprescriptions, phlebotomy, wrote physician orders as directed by physician. Wound care/dressing changes,injections, urinalysis, suture and staple removal, EKG, application of 24 hour blood pressure monitor,preparation of charts for physicians to include all medical records, addressed patient concerns and respondedwith physician recommendations., discharged patients with physician orders, plan of care and treatment.Obtained pre-certifications and prior authorizations for hospital admissions, outpatient tests, procedures andmedications. Scheduled appointments, data entry of medical history, medications, procedures and othermedical information.Medical AssistantThe Good Samaritan Health Center - September 2000 to November 2002Patient care under direction of physicians, triage, urinalysis, injections/vaccinations, EKG, stress testing, Xray,phlebotomy and other lab procedures. Assisted with GYN procedures to include PAP Smears and exam,stool occult wraps, splints testing. Applications of ace, braces, assisted with ordering and patient educationof mobility device usage, assisted with minor surgical procedures and debridement, suture removal. Inhousepharmacy assistant, phoned in prescriptions. Completion of vaccination forms, disability forms andother medical forms deemed necessary. Scheduling appointments, hospital admissions, other outpatientprocedures, quality customer service.EDUCATIONHealthcare AdministrationIowa Central Community College - Fort Dodge, IA2012 to 2014Healthcare AdministrationUniversity of Phoenix - Phoenix, AZ2011 to 2012Certificate of MedicalAtlanta College Of Medical CareersColumbia Junior CollegeSKILLSInsurance, supervisory and some management. Experienced in office procedures, customer service, electronicmedical records (EMR). Computer software to include Medical Manager, Avisena Practice Management,Practice Fusion, and Microsoft Office Products. Worked directly with physicians in the clinical setting in patientcare, diagnostic procedures, insurance verification, pre-certifications, prior authorizations, patient education.Knowledge of life insurance products as an agent, enrollment applications, presentations and distributionof products. Complied with HIPPA and OSHA guidelines, policies and procedures. Appointed to train otherstaff and/or externs with procedures and techniques of job duties and descriptions. Provided quality care andcustomer service.CERTIFICATIONSState of Georgia Life Insurance LicenseJuly 2013 to July 2015State of South Carolina Non Resident Life InsuranceAugust 2013 to August 2015State of Georgia Limited Sub AgentAuto and home insurance (property and casualty)

  • ID#: 79485
  • Location: Atlanta, GA , 30311

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