Customer Service/Call center

RESHONDA M. MOORE 5755 Rock Shoals Way, College Park, GA 30349 678-643-5102 moorereshonda@yahoo.com EDUCATION Georgia Perimeter College B.S. Psychology 2015 Minor in education North Clayton High School 2007 Diploma Honors: Dual Seal including College Preparatory and technology Member of the National Honors Society SKILLS AND TRAINING Customer Service Training 2007 Microsoft Office Suite – Word and PowerPoint EMPLOYMENT HIGHLIGHT: Rent Recovery Solutions- Atlanta, GA December 2013- Present Primary duties include: • Meeting monthly revenue goals • Entering data • Taking payments • Managing Accounts (notating) • 200 calls daily Air Service Corporation – Atlanta, GA Cabin Security Agent – Hartsfield International Airport March 2008 - Present Primary duties include: • Ensuring the interior passenger areas are thoroughly cleaned and sanitized • Performing basic security checks for contracted flights • Ensuring that each passenger seat has the required emergency safety card • Providing additional passenger-comfort items including magazines, pillows, etc. Secondary duties include: • Assisting Customer Service Representatives on an on-call basis Tous Les Jours Bakery – Atlanta, GA August 2007 – December 2007 Cashier – 6335 Hwy 85,Riverdale,Ga 30274 Primary duties included: • Greeting customers • Preparing pastries • Maintaining store cleanliness • Providing great quality customer service

  • ID#: 82248
  • Location: Atlanta, GA , 30349

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