Front Desk Clerk/Customer Service Rep/Assistant

Neanne Hines

3493 Mark PL NW

Atlanta, GA 30331

n.hines@yahoo.com

(678) 330-8900

 

CAREER OBJECTIVE:

 

To meet the needs of the public through a challenging position in business and/or sales while providing service excellent to consumer groups and/or individuals.

 

SKILL SUMMARY:

 

  • Financial Inventory including deposits

  • Type 40 WPM

  • Windows 7 & 8

  • Microsoft Office (Word, Excel)

  • Customer Service

  • Management

 

EDUCATION:

 

Southern University and A&M College, Baton Rouge, LA Bachelor of Science (B.S.), Sociology and Associates Degree in Law Enforcement (May 2001).

 

WORK EXPERIENCE:

 

Fulton County Sheriff’s Office – Deputy Sheriff II: Monitor and scan nearly 300 cameras in Jail Security, observe and screen persons entering main entrance to jail, screen employee entrances, secure guard post entrance/exit, train and supervise transitional employees for Jail Security departments, receive intake calls and disperse information accordingly, perform routine mock fire drills, issue keys to maintenance personnel for service needs and maintain log book, distributed dispatch radios to sworn staff for oncoming and off going shifts, upheld sanitation in-housing pod while maintaining routine head counts, security rounds, and distribute meals, toiletries and request forms to inmates. (September 2006 – March 2014).

 

Creekside High School – Security: Provided security at visitors’ booth, assisted guests with parking, cleared the stadium, and conducted a perimeter check of the school before leaving (October 2007 – December 2013).

 

Club Crucial – Front Door Security: Cleared patrons and guests with entry to club through front entrance via searching individuals and their property. (January 2010- June 2013).

 

 

Millwood Park Apartments – Courtesy Officer: Distributed flyers and notices throughout property to residents, walked and secured perimeter of property, opened and closed laundry facility, monitored pool activities, maintained and submitted an activity log to Property Manager, resided on property for immediate security, emergencies, and remained on call whenever needed.(December 2007 – December 2008).

 

Louisiana State Penitentiary- Corrections Officer: Maintained direct supervision in the living quarters for prisoners, conducted various shakedown (inspection) of prisoners and their personal property, conducted inside and outside perimeter fence check on foot, conducted inmate work roll call for my assigned unit, conducted security rounds, conducted several counts, maintain logbook, tower watch, maintained security in the dining hall, maintained security on recreation yard, maintained security in the chapel, transport/escort offenders to and from clinic and or hospital. (January 2004-September 2006)

 

East Baton Rouge Sheriff’s Office – Deputy Sheriff: Provided security to male and female inmate housing units. Conducted security rounds, maintained activity log books, observed inmates during meals, assisted inmates to spiritual programs, and escorted inmates to GED program. (October 2001- October 2003).

 

 

Planet Sports Clothing Store – Assistant Manager: Unloaded merchandise truck, labeled, arranged, and stocked merchandise, cashier, sales associate, assisted in cleaning duties, advertisement of merchandise, led door buster events for holidays, trained sales associates.(February 2000- January 2004).

 

 

The Real Deal Apparel Store – Floor Manager: Unloaded merchandise truck, labeled, arranged, and stocked merchandise, cashier, sales associate, assisted in cleaning duties, advertisement of merchandise, led door buster events for holidays, trained sales associates, errands as needed for store manager, other duties as assigned.

(April 1995 – February 2000).

 

 

CERTIFICATIONS:

 

CPR

Marksman Shooter

 

RECOGNITION/AWARDS:

 

Perfect Attendance twice at Fulton County Sheriff’s Office

 

VOLUNTEER:

 

President of Greeters Committee at River of Life Christian Center, Atlanta, GA. Duties include leading and sponsoring fund raising programs, greeting members and guests, announcements of upcoming events, maintain financial records, and delegate other committee members in handling affairs as they arise.

 

REFERENCES:

 

Available upon request

 

  • ID#: 82255
  • Location: Atlanta, GA , 30331

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