Customer service

Latina Heslop 5280 Happy Valley Cir - Atlanta, GA 30331 - (678)6138676 I am currently seeking career growth and the opportunity to use current skills (in which I possess), as well as gain additional skills and expertise. As an eager team player with a pleasant attitude and personality, I have extensive customer service skills. I wish to occupy a position with a company that thrives on preparing their employees to expand in every area. Work Experience Commercial Accounts Receivables Terminix International 2009 to Present High volume outgoing calls Collect on outstanding accounts Schedule/reschedule appointments Address verification Negotiate/problem-solving Mail out invoices 2008-208 Dekalb Finance Customer Service/Collections High volume incoming/outgoing calls Collect on outstanding and charge off accounts Process loans Credit check Job and address verification Process payments Daily deposits Customer Service Dispatch Office Depot 1999 to 2005 Interact daily with customers and drivers Verify credit and addresses Set appointments Investigate fraudulent and missing items Tracing and tracking orders Negotiate and problem solving Liaison with vendors and freight companies Delivery Service Representative Corporate Express 1998 to 1999 Pick up and deliver (to customers) in a timely manner Pick up and deliver vital documents/packages Cover routes for absent drivers Additional Information SKILLS & EXPERTISE 10 yrs Customer Service Type 40 wpm 3 yrs Administrative MS Word Word Perfect MS Excel MS Power Point MS Outlook

  • ID#: 83281
  • Location: Atlanta, GA , 30331

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