customer service/front desk

Arbriana Bass

921 West Moreland Circle, Apartment 2204; Atlanta, Georgia 30318

Phone:  678-570-3570; 



  • Excellent organizational, time management, oral/written communication skills
  • Extremely motivated, self-starter with team player abilities
  • Experienced in providing customer service
  • Easily establish and maintain effective business and client relationship
  • Quick learner and excel in any task



Associate in Business and Administration


Atlanta Technical College Atlanta, Georgia

Date of Graduation:  September, 2008 



  • Serv Safe Certification
  • Shift Management Certified
  • ITM Certified


Shift Manager


McDonalds                    1926 Old National Hwy College Park, Ga 30349                                     December 2011-present


  • Courteously assist customers by answering any questions they may have in a courteous manner.
  • Controlling numerous of people who are scheduled to work
  • Testing cooking ingredients before being served to customers

Customer Service Rep

ITS               1752 Martin Luther King Jr. Drive Atlanta, GA 30331                                      April 2010-December 2011

  • Convince people to enroll back into school
  • Meet a particular number of calls each day
  • Provide customers with the assistance to enroll in a school of their choice

Sales Representative


Vonage                          Retail Business Development Inc Atlanta, Georgia                October 2009– April 2010


  • Engage customers to identify their needs and match to our products and services
  • Conduct presentations and educate the potential customers about their products
  • Maintain positive relationships with customers, retailers and peers
  • Hourly Salary Plus Commission earned on a weekly basis


  • ID#: 83955
  • Location: Atlanta, GA , 30318

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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