customer service

Objective: 

 

Obtain an entry level position as a Customer Service Representative where I can utilize my exceptional customer service skills. 

 

Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, Supervision

 

Work Experience 

 

 The Home Depot 09/2012  06/2014        

 

Customer Representative, Head Cashier

 

 Opens customer accounts by recording account information.

 

 Maintains customer records by updating account information.

 

 Resolves product or service problems the customer's complaint; determining the cause of the problem; selecting the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

 

 Place special orders or call other stores to find desired items.

 

 Recommends potential products or services to management by collecting customer information and analyzing customer needs.

 

 Prepares product or service reports by collecting and analyzing customer information.

 

 Contributes to team effort by accomplishing related results as needed.

 

Sodexo 08/2011  08/2012 

 

Cashier

 

 Greet customers and assist what each customer wants or needs. 

 

 Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers. 

 

 Exchange merchandise for customers and accept returns.

 

 Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. 

 

 Compute sales prices, total purchases and receive and process cash or credit payment. 

 

 Maintain records related to sales. 

 

 Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

 

 

 

Education and Certifications 

 

2010 Southwest Dekalb High 

 

Diploma 

 

2009 Georgia Work Ready Assessment 

 

Silver Certificate 

 

Skills 

 

. Decision Making Skills 

 

. Professional Demeanor 

 

. Great Communication Skills 

 

. Type 40 WPM 

 

. Proficient in Microsoft Word 

 

. Ability to Multi-Task 

 

Volunteer Experience 

 

Chattahoochee Technical College, Marietta, GA 

 

Assistant 

 

. Assisting the Athletic Department 

 

. Keeping files current 

 

. Typing correspondence for the director and coaches

 

  • ID#: 84205
  • Location: Atlanta, GA , 30315

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Customer Service Representative
Harlem, GA Pizza Hut
HDE Customer Service Rep - Part Time
Atlanta, GA Home Depot
Customer Service Technician II
Dahlonega, GA MercuryZ
Customer Service & Logistics Coordinator
Sandersville, GA Imerys
Customer Service Manufacturing Division
Summerville, GA Randstad
Customer Service Supervisor- Delta
Atlanta, GA DAL Global Services