Customer Service

Patricia A. Flanagan



       1718 Brewer Blvd

       Atlanta, GA 30310








Customer Service Representative- who is highly energetic outgoing and detail- oriented, Handle multiple responsibilities while providing exceptional customer service, Upbeat and flexible customer service with 15 years experience in retail sales, Driven and results focuses. Reliable and friendly customer service who quickly learns and master new concepts and skills passionate about helping customers and creating a satisfying experience. Reliable and punctual Sales Associate who possesses a excellent work ethic and more than 10 years in retail, Areas of expertise include inventory, Cash management and exceptional customer service relation. 






  • Proficient in Microsoft office
  • Personnel Training and development
  • Time Management
  • Strong Communication Skills
  • Organized
  • Employee & Schedule
  • Flexible Schedule
  • Maintained corporation records
  • Excellent Multi-Tasker
  • Customer Service, Public relation and sales
  • Develops marketing plans, promotional ideas, and sales strategies
  • Management of part-time and full-time staff
  • Comfortable working with diverse groups of people
  • Event and business planning
  • Store planning and design
  • Comfortable with technology
  • Ability to interact with management, client’s staff and consumers in any setting
  • Able to speak in large groups of 1000 plus people setting about company




Interviewed over 100 people and successfully staffed 35 new store locations.

Managed a successful sales team of 100 members who consistently exceeded sales goals 75% each month, Developed high effective sales training strategies.

Sales Manager of a 100 person team.








June-2014-Present                                                          Customer Service/Brand Rep



Feb-2014-Present                                                           Customer Service/Brand Rep

Summit Retail Solutions

Atlanta, GA


Oct-2013-Present                                                           Customer Service/Merchandiser

Super fridge

Atlanta, GA


Sept-2013-Present                                                          Customer Service/Client Consultant

Appstar Financial

Atlanta, GA


Jan-2013-Present                                                          Customer Service/Agent/Manager

American Income Life

Atlanta, GA


April-2012-Dec 2012                                                           Assisted Manager/

Van Wagner

Chicago, IL


Aug 2008-April 2012

CROSSMARK Event                                                   Field Retail Manager

Plano, TX


 Aug 2008-2012                                                           Staffing Manager                                            The Fusion Team                                                                                                                                            Atlanta, GA


Sept 2005-Present                                                    Directv4schools                                                 Passage Events                                                        Field Market Manager                                    Seattle, Washington


 Feb 2008-Present                                                    Promotion Events                                              Aspen Marketing                                                                                                                                          West Chicago, IL.


Nov 2007-Present                                                   Promotion Events Specialist                                 GT Events, lnc.                                                                                                                                            Los Angeles, CA.


 March 2004-2005                                                   Field Market Manager                                World Class International                                                                                                         Atlanta, GA.




                                                  Some College

  • ID#: 85200
  • Location: Atlanta, GA , 30310

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